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sblichtman

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sblichtman

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October 25th, 2008 02:00

XPS 1210 - purple pixels "static"

Hi all.  Dell XPS 1210, 18 months old, GeForce 7400 video card, Vista.  Suddenly noticed today that I'm getting flickering purple pixels in my display; the effect is like watching a TV with a little bit if static.

 

Anyone seen this before, and/or have any idea what this might be?  Also, am I running any risks using the computer?

 

Thanx in advance

SBL

 

P.S.: I tried updating the video driver by downloading from Dell, but that made the display blotchy, so that's not the answer; fortunately, I was able to roll back to the original driver, with this original static problem.  Oddly, when I later tried to update the driver through Device Manager, it checked online for a new driver and determined that I had the most up-to-date driver.

 

  • dgkpcon

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    Posted October 25th, 2008 03:00

    Run diagnostics on the video,hit f12 at start up.Let the first set of tests run,select extended test when it finishes,then select symptom tree,video.
    Message Edited by dgkpcon on 10-25-2008 12:22 AM
  • dgkpcon

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    Posted October 25th, 2008 17:00

    Run the extended test on the LCD screen,if you recieve any errors or problems the screen will need to be replaced.

     

    Or you could simply have some dead pixels in the screen if you do not want the dead pixels the screen will still need replacing. This is a first, i have never seen/heard of a user with dead pixels?...

  • sblichtman

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    Posted October 25th, 2008 17:00

    Thanx for the assistance, dgkpcon.  Ran the tests, and nothing looked abnormal.  Did not get the purple pixels flickering during the test at all - the screens were undistorted.  But as soon as I booted into Vista, there they were.

  • X3lectric

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    Posted October 25th, 2008 18:00

    My logic about this is during the tests you get isolated colors in stripes other colors which are a Red Green Blue Combo purple being a red blue missing the green on some pixels and they so tiny on the tests you probably wouldn notice because of what I call optical illusion of having so many stripes different solid colors on screen.

     

    I recommend the same dgkpcon when normal test finish (the  dos mode blue backround white text test) it will ask you if you wish to continue with extended tests, say no!! And a true more powerfull diagnostics tool is loaded with a nice?! GUI run those tests and see however dead pixels or stuck pixel in your case are uncommon these days but can still happen run a tool like http://www.softpedia.com/get/System/Benchmarks/Dead-Pixel-Tester.shtml

     

    and thats forces pixels to work hard and if you have stuck pixels another trick is trying to gently "massage" the area with a soft cloth Ive heard that b4 never had the chance to try it though...

     

    http://www.albinoblacksheep.com/flash/rgb

     

    you have some controls on that last one if you suffer from epilepsy dont run or click that last test I linked

    its a live test running on the web.

    Message Edited by X3lectric on 10-25-2008 02:22 PM