UNSOLVED

paulc1964au

updated

18 years ago

Closed

P

paulc1964au

48 Posts

0

7774

May 5th, 2008 09:00

XPS M1330 touchpad

One annoying issue I have found is with the Dell touchpad software Synaptics points device driver version 9.18.1.6

 

 I increase the speed of the touch pad settings and it works fine however after i restart the laptop the software has defaulted back to its original settings. Has anybody else had the same problem and is there a resolution?

  • paulc1964au

    48 Posts

    344

    0

    Posted May 5th, 2008 09:00

    thanks Emalf hopefully there will be a fix soon
  • Emalf

    29 Posts

    344

    0

    Posted May 5th, 2008 09:00

    Open START RUN. Type msconfig

     

    In the startup tab see if it is listed.

     

    May be a good idea to remove all drivers and software related to it and see if it helps.

  • paulc1964au

    48 Posts

    344

    0

    Posted May 5th, 2008 09:00

    Emalf,

     

    Your the man I went into startup and logitech setpoint software was running so i disabled it rebooted and problem solved.

     

    Thanks for you help 

  • paulc1964au

    48 Posts

    344

    0

    Posted May 5th, 2008 09:00

    here is what i found on the synaptic site

     

    After I have rebooted my system, the settings for Double-Click Speed and Pointer Speed revert to their default settings.

    The device driver for a different pointing device is interfering with these settings. If you have recently installed a driver for a pointing device, you need to uninstall that driver (or drivers) to regain control of the Double-Click Speed and Pointer Speed settings.


    I did install software for the logitch bluetooth mouse hoever it stated that it would not install the pointer software as i already had touchpad drivers installed
  • Emalf

    29 Posts

    344

    0

    Posted May 5th, 2008 09:00

    Yes Many people are having the same issue. It is a known bug in the software.

     

    I am yet to find a working fix for this, but I do know there are people on other forums that have modified these drivers themselves for other laptop makes.

     

    See here:

     

    http://forum.notebookreview.com/archive/index.php/t-218872.html

     

    If I come across anything that will help, I will post it here.