UNSOLVED

geistx_x

updated

20 years ago

G

geistx_x

3 Posts

0

12695

November 13th, 2006 11:00

2007wfp help needed

Hello everyone,

I bought a 2005fpw less than 6 months ago and encountered a strange problem: on the upper side of the display a line about 1 cm in height and across the whole screen in width was getting really hot soon after turning on the display. That area began getting darker and was soon looking lightly grey. I carefully checked other areas of the display where temperature seemed to be just fine. After some weeks it was getting worse and the defective area was strongly noticeable.
I rmaed my 2005fpw for a replacement which had severe backlight bleeding as did the one (the thrid) I recieved then some days later. I now have a new 2007wfp which seemed to be just nice. A few days ago I noticed AGAIN that there is a line on the upper display which is getting really hot. I´m pretty sure that it will result in just what I had with the 2005fpw. My TFTs always had a reasonable amount of space in all directions and the temperature in my room is about 20 degrees; running DVI-only via 7900GTX...

So my question is: Is there a name for that kind of problem? Is this problem already known? Since I am from Germany and have to deal with the Dell support here and I really can´t say I´d liked how that worked out in the past.

Thanks in advance, any help is highly appreciated!
  • geistx_x

    3 Posts

    266

    0

    Posted November 13th, 2006 22:00

    Thank you for your reply! Just curious: did you notice temperature differences on the surface of the display?
  • all the facts

    2 Intern

    983 Posts

    266

    0

    Posted November 13th, 2006 22:00

    I have read of brown areas occurring in the panels, that sounds similar to your issue.
    All you can do is exchange until the issue is resolved.
  • all the facts

    2 Intern

    983 Posts

    266

    0

    Posted November 13th, 2006 23:00

    The info I gave you is from posts here.
    My 2407's are very warm in the upper right corner near the vent slots of the case.
    I don't have any issues so far.
    The temps on the screen itself are somewhat even so far.
  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    266

    0

    Posted November 15th, 2006 17:00

    geistx_x,

    So you have had two monitors that had the exact same issue? Isn't that rather odd?


    DELL-Chris M (old account)

    #IWork4Dell

  • geistx_x

    3 Posts

    266

    0

    Posted November 15th, 2006 18:00

    Hi Chris! I absolutely agree, but I can´t think of anything causing this which could be my fault. Enough fresh air, enough space between wall and monitor, below 20 degrees in my room and I am the only user. I never was such clueless about a hardware problem...
  • ellaroo

    1 Message

    266

    0

    Posted December 31st, 2006 06:00

    I am actually having the same problem as geistx_x with my own 2007wfp - along the top edge of the screen there is a darker, greyish brown (burned in?) area. It's not a straight line (varies from quite narrow to about half an inch wide). I hadn't even thought to check the temperature of that part of the monitor compared to the rest of the screen. Upon checking, it seems it is in fact substantially warmer there.

    I also have the color banding issues. I saw instructions a while back on how to send the monitor back for replacement, but I haven't been able to find them again.

    Would appreciate any advice on how to proceed...

    Thanks
    e