UNSOLVED
3008 WFP
I recently purchased the 3008WFP Rev 2 and so far I am not pleased. I am using a Nvidia GT220 card and running the screen at the native resolution using Windows7 on my DELL XPS8000. I am finding the text font sometimes has a thinge of red/green and this is making reading text in say outlook very hard. I have to really stare at the screen to read. Also the colours are not pleasing to the eye. I dont have a calibration device and not sure what to do now. I have tried a icc profile from the tftcentral website but this has made no difference. I have spoken with Dell are they are happy to replace the screen with a refurbished one NOT a brand new one
Also sometimes when I power the screen up everything looks fine but other times I power up the font has this red/green thinge any ideas?
810
0
Posted January 3rd, 2010 05:00
Hello,
Thanks for your response, the cable was supplied by DELL it is a DVI-D cable, the 4th pic down, in the link your provided.
810
0
Posted January 4th, 2010 06:00
Hello,
Yes I have the 3008WFP Win7 driver along with the GT220 Win7 64 bit driver.
Any ideas?
Thanks
810
0
Posted January 10th, 2010 11:00
Hello,
I have spent all weekend calibrating the monitor using Xrite Eye-One display 2, http://www.xrite.com/product_overview.aspx?ID=788 along with their software. Once calibrated I can see a improvement but the red/green tinge around fonts against white backgrounds is still there. I am starting to get the impression this monitor is defective from day one. I have only had this monitor since mid-November and would like to exchange it for a brand new one. How can I go about this?
Looking at the dell site http://accessories.euro.dell.com/sna/productdetail.aspx?c=uk&l=en&s=bsd&cs=ukbsdt1&sku=142660 they say the following:
"The Dell UltraSharp 3008WFP is backed by a Dell 3-Years Next Business Day Service level including the Dell’s Premium Panel Guarantee that can be extended up to 5 years. The Premium Panel Guarantee ensures replacement of your monitor should even one bright defective pixel be found on the screen during the warranty period. It also does allow you to phone Dell Technical Support for troubleshooting 24x7 and get help you need."
Does anyone know the UK number for the 24x7 support?
Thanks
810
0
Posted January 11th, 2010 07:00
I have only had this monitor since mid-November and would like to exchange it for a brand new one. How can I go about this?
* In any warranty, if the exchange is setup inside the first 21 days from the invoice date, the replacement will be New. Ouside of the first 21 days from the invoice date, the replacement will Refurbished/Used.Dell phone numbers by country
DELL-Chris M (old account)
#IWork4Dell
810
0
Posted January 23rd, 2010 03:00
Hello,
I managed to get a new monitor revision A03 but the red/green tinge issue is still there but only when I have cleartype switched on - I have started a new thread around this issue please see the following link
http://en.community.dell.com/forums/p/19317585/19639540.aspx#19639540
Thanks
DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
810
0
Posted January 2nd, 2010 11:00
The Nvidia GT220 has DVI-I Dual Link port. The 3008WFP requires DVI-D Dual Link devices. Look at the end of the DVI cable connected to the monitor. Which one of these does it look like?
DELL-Chris M (old account)
#IWork4Dell