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Cannot turn off the screen
Hi,
I have a Dimension 5150 and I'm having a problem with the monitor. A new issued appeared whereby when the screen goes into "turn off monitor" mode it no longer switches off. Instead it seems to go into a whole new screen saver of screens where the screen is just 1 primary colour, cycling through several colours. It also goes into this mode if I shutdown but don't unplug.
This in itself is annoying in itself but once in this mode I cannoty turn off the screen.
So now I have this problem, when I shut down I need to remember to turn off the screen before it gets to this mode. Any ideas?
The monitor is a Dell E176FP
Thanks in advance,
Mark
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Posted December 22nd, 2010 08:00
What specific monitor model?
DELL-Chris M (old account)
#IWork4Dell
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Posted December 22nd, 2010 09:00
Its a Dell flat screen E176FP
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Posted December 23rd, 2010 17:00
My bad, didn't see that in your first post.
* Turn the monitor off
* Hold the menu button and plus button at the same time, then hit the power button
* Once it's come back on, press the minus button and the service menu should pop up
* Turn Burnin Mode or LCD Conditioning to Off or Disabled
DELL-Chris M (old account)
#IWork4Dell 6936
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Posted December 24th, 2010 08:00
Hi Chris, Thanks for your help. You didn't miss the first post, I edited after you said. I was posting using my work computer which is running IE 6 and this forum doesn't give you the whole conversation chain so I could not see your post to reply to other than in the email it sent me.
Still enough of that, I'm on the Dell now running IE8.
I have tried several combinations but I can't get to the service options you mention. Just to check I am doing the right thing:
- The monitor is switched off
- I'm holding the menu and plus button
- Whilst still holding those 2, I press and let go of the power button,
- Still holding the menu and plus I wait until the screen comes up
- Once up still holding menu and plus I press the minus button ( I have also tried press and hold)
Unfortunately nothing happens. I tried several other combinations but no luck (I'm obviouisly not getting it quite right). Any ideas?
Thanks,
Mark
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Posted December 25th, 2010 12:00
Many thanks Chris, that worked a treat.
Happy holidays,
Mark
DELL-Chris M
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Posted December 24th, 2010 19:00
That should have worked? See this.
Also found this -
* Press the Menu button to open the OSD (on-screen display)
* Press the minus button to highlight Factory Reset
* Press the Menu button to activate the highlighted function and when it asks if you want to reset say YES by using the minus button
DELL-Chris M (old account)
#IWork4Dell