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Dell 2407WFP Ghosting
Hello,
I have get an Dell 2407WFP monitor and it has some problems with ghosting on white and other light backgrounds. Here is a picture: http://i44.tinypic.com/2rrs2rk.jpg. With low backlight the color of the shadow is a light red. By increasing the backlight it changes to a light blue.
The revision of the Monitor is A04. What can I do?
Joe
379
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Posted May 10th, 2010 13:00
Yes I have tested 2 pc's. The problem only appears by using dvi. With vga there is no problem.
379
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Posted May 10th, 2010 13:00
Try testing another DVI cable. Is it under warranty?
DELL-Chris M (old account)
#IWork4Dell
379
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Posted May 10th, 2010 13:00
With another DVI cable there is the same issue. There is no warranty anymore. What causes this problem?
379
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Posted May 11th, 2010 08:00
The refresh rate is at 65Hz. The brightness is very low, but when I increase it the shadow only changes it colour from red to blue. The monitor has no contrast option. So is it an electrical defect?I have read that other people have the same issue. So is it an series production errors?
379
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Posted May 12th, 2010 07:00
No, there were 1000s that do not have the issue.
DELL-Chris M (old account)
#IWork4Dell 379
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Posted May 12th, 2010 08:00
But there are few with this problem.Is this right? Do you have an idea what causes the problem in my case?
379
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Posted May 12th, 2010 08:00
I do not...
DELL-Chris M (old account)
#IWork4Dell 68
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Posted May 25th, 2010 14:00
Hi,
today I get a second 2407Wfp A04. And it also have ghosting problems. But with this the ghosting is green with the lowest backlight level.
DELL-Chris M
Community Manager
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56891 Posts
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232143 Points
380
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Posted May 10th, 2010 13:00
Have you replicated the issue on multiple PCs? If yes, your only option is to get it replaced while under warranty.
DELL-Chris M (old account)
#IWork4Dell