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nw597

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nw597

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December 11th, 2008 10:00

Monitor Power

The monitor power no longer comes on.  Dell UltraSharp.

Unit is probably 2 years old.  Is there someone here that has opend it up to check the power supply ?  Is there a fuse ?

How does the case open ?  Bet it is that one little secret unlock hole ?  Seriously, anyone actually opend it up and fixed it ?

One day it was working fine, next morning at power on...NO LIGHT...and yes, power cord and connection is good and there IS power.

(Not sure I will ever find this spot again...YIKES...this forum sure looks HUGE, Convoluted and a bit TOO complicated.  Nice and all that but gee, hard to navigatge !

PLEASE Respond....  Woudl really appreciate some ideas here....

I just cannot believe this monitor has to be trashed...

Steve

Perdido Beach, AL

 

  • europa303

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    Posted December 11th, 2008 18:00

    While I don't have the answer for you, having never opened a monitor, it might help if you gave the model number of your monitor.  There have been quite a few posts over the years about the power switch failing on Dell monitors.

     

    As to finding this spot again, you're right, the new forums are a navigation nightmare. 

     

    3rd attempt to post

  • nw597

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    Posted December 12th, 2008 04:00

    The Model is a 1907FPt

    I have it right here, laying on the desk, off of the stand, ready to open it up if anyone has any ideas....

    Power switch ?  Internal power suppy ??  Anyone have ideas that may help before I go buy another and throw this in the trash...It is too bad..was working just fine then the next time I pushed the little power button...ZIP NOTHING.....

    Need Help

    Steve

    Perdido Beach, AL

     

  • nw597

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    Posted December 12th, 2008 05:00

    Where is the secret for opening the case ?  Four screws under the VESA arm attachment and a little hole on the bottom back that says lock...

    anyone know how to open the case ?? 

     

  • 1Taxman

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    Posted January 3rd, 2009 13:00

    After removing the four base stand screws. On the bottom of the monitor, on the face is a pair of slots. Carefully pry and walk your prying tool around the screen. The whole unit will come out from the front. Careful about the Ribbon conneted to the screen trim, this is your buttons for controlling the unit. My screen power button quite last week. The little button is broken at the mounting point. Now to find a replacement button or new trim with buttons installed.

    Good Luck

     

  • nw597

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    Posted January 7th, 2009 10:00

    Many Thanks for your reply.

    Were you successful in fixing  the power button on your monitor ?

    This monitor may be the same...NO Power up when button pushed...

    Not sure if the button is at gfault or the pwr suppy or something else...

    Hated to throw away such a nice monitor when it just quit powering up...

    any thoughts woudl be very welcomed.

    Steve

    Perdido Beach, AL

  • 1Taxman

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    Posted January 7th, 2009 10:00

    Yes a temporary fix.

    1. Got the face off as this is apperntly the access point for the unit. There is a ribbon coming from the monitor to the face. It has the buttons and a circuit board. Taped to the back of the frame, the little buttons are plastic and hinged. The power button was broken at the hinge, so the button was not making contact with the circuit board switch.

    2. Temporary repair was to shape a piece of reed material (have 2 cycle motorcycles and they require reeds for combustion. Thin fiberglass about 1 1/2" long and 3/4" wide.) I cut the reed to fit the button and exended it out about 3/8". Glued the button on one end and glued the reed to the frame at the original mounting position for the button. Has been working just fine since. As we turn all our units off when not in use. 830 server and 4 dell work stations and a slave backup unit.

    3. I would suggest this as a test for power: remove the face, locate the button strip. Power up the unit with just the monitor, no computer attached. try turning on the power with the button that corresponds to the plastic button. If this is the cause then you are in luck. Could possibly be the the connection at the strip.

    Good Luck. RJ

     

  • SlamX

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    Posted January 7th, 2009 10:00

    Have you checked your Dell Warranty? Every LCD monitor I own has a 3 year warranty. If it's under warranty and you open it up the warranty is voided.

     

  • nw597

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    Posted January 7th, 2009 11:00

    Many Thanks....

    Hope I am not a bother...

    I am an old Fed IT Mgr..just retired... and hate to waste good eqip.

    Did you "remove" (unscrew) that little circuit board from the face plate and attempt to power up the monitor manually by shorting the circuit that corresponds to the power button ?  I see the screws are very tiny but I cannot make this any worse by trying.  It is not working at all right now any way...... ha

    Many thanks for your time..!!

    I really do appreaite this...

    Steve Foster

    Perdido Beach, AL

     

  • 1Taxman

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    Posted January 7th, 2009 11:00

    Dell says that it is not under warranty with the computer even thought we have an extended warranty for the Computer. Don't figure.

  • SlamX

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    Posted January 7th, 2009 11:00

    Read your extended warranty papers to see what it did and did not cover. How long was the extended warranty for after the factory warranty ran out? If the monitor is covered then you need to escalate this with Dell and have them cover it.

    One other option if you purchased your computer and monitor with a credit card that offers free extended 1yr warranty check with them to see if it's covered.