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13 years ago

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21103

December 28th, 2013 22:00

Monitor screen shifted up

When I turned on my computer, I noticed as soon as I was on my desktop that my screen has shifted up about 1cm. I went to the Screen Resolution, but it's already configured to the correct settings. I then tried to restart my computer, and that didn't work either. So, lastly, I tried to unplug my monitor, waited about 5 seconds, and then replugged it. That didn't work either. I'm not sure how to fix this. Any ideas? Thanks
  • DELL-Chris M

    Community Manager

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    Posted December 29th, 2013 14:00

    Factfollow,

    * What specific Dell monitor?
    * What computer, desktop/laptop
    * What operating system?
    * What video card?
    * What ports are available on the video card?
    * What port are you using from the video card to what port on the monitor using what cable?
    * Are you using the Dell supplied cable?


    DELL-Chris M (old account)

    #IWork4Dell