Solved!
Go to SolutionP
pdchristian
1 Rookie
•
18 Posts
0
2578
June 9th, 2022 10:00
P2422HE, DDM does not work on macOS
Hello,
I have recently bought a C2422HE and a P2422HE to connect them to a MacBook Pro 13" Intel.
The first thing I did, was to update the firmware on both screens:
P2422HE: M2B204
The DDM (Dell Display Manager) works fine with the C2422HE, but does not recognize the P2422HE.
DDC/CI is turned on
The Mac is connected via USB-C.
DDM V 1.6.0.0020
What could be the reason for this problem?
DELL-Chris M
Community Manager
•
56891 Posts
•
232143 Points
1311
0
Posted June 10th, 2022 08:00
The C series conference monitors were given macOS DDM support.
None of the P series monitors have macOS DDM support.
Dell monitor, Apple FAQ
DDM for macOS supported Dell monitors
C2422HE, C2423H, C2722DE, C2723H, C3422WE
U2421E, U2422H, U2422HE, U2422HX, U2520D, U2520DR, U2720Q, U2720QM, U2722D, U2722DE, U2722DX, U2723QE, U2723QX, U3023E, U3219Q, U3223QE, U3421WE, U3821DW, U4021QW, U4320Q
UP2720Q, UP3221Q
Dell Webcam WB7022
DELL-Chris M (old account)
#IWork4Dell