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benoitm

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13 years ago

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benoitm

2 Intern

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165 Posts

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November 12th, 2013 06:00

PiP menu question

When I assign PiP Mode to a shortcut key, I can easily use that key to activate PiP and select a PiP source; however, since this shortcut key menu does NOT include the "Off" option, I can't disable PiP from the shortcut key, I have to dig (deep) into the main menu. I am missing something? I guess there is no firmware upgrade for this unit ?

  • DELL-Chris M

    Community Manager

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    Posted November 12th, 2013 07:00

    benoitm,

    There are no firmware available for download because Dell does not allow customers to upgrade the firmware on monitors. What specific monitor model are you using?


    DELL-Chris M (old account)

    #IWork4Dell

  • benoitm

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    165 Posts

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    Posted November 15th, 2013 00:00

    Oooops, I was tired and forgot to mention the model....

    It's a U2413 

  • benoitm

    2 Intern

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    165 Posts

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    Posted November 15th, 2013 00:00

    And I have another question: I did not find how to show the current frame rate when connected to a video source via HDMI

    e.g. on my miniDP input, I see "1920 * 1200 @ 60Hz", but on the HDMI input I see "1080i"  (and I don't know whether it's 50 or 60 Hz (note I live in Europe where the default is 50Hz for video, but some players switch to 60Hz when reading files or Bluray in 24p). It would be nice to see the actual framerate in this case too.