Yesterday I received my new 2005FPW monitor.  The monitor is perfect, but the stand is locked in the down position and the release button will not push in to release it.  I've tried most everything to get it to release, shy of having an elephant to sit on it.  I called customer care and was told that they didn't replace the stand only, but would have to replace both monitor and stand.  I don't want to take the chance getting another monitor that won't be as good as the one I have.  Does anyone have a suggestion as to who I should contact, if there is any?