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emmiiz

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emmiiz

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September 30th, 2024 05:08

S3423DWC, DDM Issue, Windows 11

S3423DWC, DDM 2.3.1.16 , Windows 11 stuck in splash screen


same issue in DDM 2.1 / 2.2
plz help.

  • DELL-Chris M

    Community Manager

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    Posted September 30th, 2024 13:53

    Post a picture of the splash screen.


    DELL-Chris M (old account)

    #IWork4Dell

  • emmiiz

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    Posted September 30th, 2024 17:08

    @DELL-Chris M​ stuck at this picture

  • keller2812

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    Posted October 1st, 2024 13:44

    My monitor got stuck on the splash screen while using Windows 11, I don't remmber exactly which of these methods worked but you should try as well.

    Ensure that all cables (HDMI, DisplayPort, power) are securely connected and try using a different cable or port on your PC. I also tried performing a hard reboot by holding the power button until the PC shuts down, then turn it back on. Make sure you have the latest version of Dell Display Manager. Right-click on the desktop and select display settings. Ensure the monitor is detected and configured correctly. Also try to disable DDM at startup. Hopefully, it will start working again.

    (edited)