samt1234

updated

2 years ago

S

samt1234

2 Posts

0

220

March 4th, 2024 01:11

U2419H, horizontal lines on screen

Hello,

My monitor has horizontal lines running across it.

My operating system is macOS Venture 13.4.1 and the steps I've taken for resolution are:

  1. Default Reset (did not work)
  2. Diagnosis
    1. Lines were not visible on Green & Red but were all other times (and of course when unplugged from my Macbook Pro

 Please can you confirm if there's anything else I can do or if it is a hardware problem.

Thanks,
Sam

(edited)

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    0

    0

    Posted March 4th, 2024 14:35

    If you are saying the lines appeared on other color screens (blue, black, white) when running the stand alone Built-in Diagnostics, the panel itself is faulty.


    DELL-Chris M (old account)

    #IWork4Dell

  • samt1234

    2 Posts

    0

    0

    Posted March 6th, 2024 21:26

    Thanks Chris, thought this was the case.