UNSOLVED

coppiman

updated

8 years ago

C

coppiman

3 Posts

0

4831

November 21st, 2018 05:00

U2518D, factory calibration setting

Hello everyone!

I would like to pose a question concerning the Dell U2518D that I own.

This monitor from which I am extremely satisfied, comes pre-calibrated from the Dell factory with awesome results. Today they called me to tell me that in my office somebody's kid was messing around with the buttons of my screen and now the colors are totally off.

And I wonder. If I do a factory reset, will this return the colors of my monitor back to the original calibrated mode or back before the calibration happened?

What would be the suggested way to get my factory calibration settings back?

Thanks in advance.

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    4393

    0

    Posted November 21st, 2018 07:00

    For my notes and to check the monitor warranty status, click my username and send me the monitor service tag number via private message.

    According to the User's Guide page 43, Others- Factory Reset will, "Restores all OSD settings to the factory defaults". So any changes that were made in the Color- Preset Modes will be removed.


    Capture.JPG


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

    4376

    0

    Posted November 21st, 2018 08:00

    All basic calibration is done at the factory and saved in the "Reset" mode. Understand, these are just baseline calibrations done by the manufacturer. To truly calibrate a monitor, you would need to purchase 3rd party calibration hardware (colorimeter) and software.


    DELL-Chris M (old account)

    #IWork4Dell

  • coppiman

    3 Posts

    4388

    0

    Posted November 21st, 2018 08:00

    Thanks so much for your answer.

    So, the calibration settings are included at the factory settings? Or have these calibrations been placed AFTER the factory settings, so with a factory reset I lose them?

  • coppiman

    3 Posts

    4368

    0

    Posted November 21st, 2018 09:00

    That's awesome.

    Perfectly understood.