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alajoe

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11 years ago

A

alajoe

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November 28th, 2015 08:00

U3415W Bleeding

Is this bleeding normal? 1/4 of bottom left is faded.

  • DELL-Chris M

    Community Manager

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    Posted November 28th, 2015 13:00

    * Dell validate our monitors in rooms with a minimum of 150 lux, not a dark room
    * Open the monitor OSD (On Screen Display)
    * Go to Others
    * Choose Factory Reset, Reset All Settings
    * Go to Display. If you see Uniformity Compensation, change it to On or Calibrated
    * Exit the OSD
    * You need to post pictures of the monitor while running the monitor BID (Built-in Diagnostic), page 61. Based on the pictures, I will tell you if the monitor meets our manufacturer specifications for uniformity


    DELL-Chris M (old account)

    #IWork4Dell

  • alajoe

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    Posted November 29th, 2015 04:00

    Dell validate our monitors in rooms with a minimum of 150 lux, not a dark room
    * Open the monitor OSD (On Screen Display)
    * Go to Others
    * Choose Factory Reset, Reset All Settings
    * Go to Display. If you see Uniformity Compensation, change it to On or Calibrated
    * Exit the OSD
    * You need to post pictures of the monitor while running the monitor BID (Built-in Diagnostic), page 61. Based on the pictures, I will tell you if the monitor meets our manufacturer specifications for uniformity





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  • DELL-Chris M

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    Posted November 29th, 2015 13:00

    I need to see the pictures of the colored screens (Red, Green, Blue, Black, White, Text) while in the BID?


    DELL-Chris M (old account)

    #IWork4Dell

  • alajoe

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    Posted November 29th, 2015 14:00

  • DELL-Chris M

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    Posted November 30th, 2015 08:00

    I could not exchange this monitor. I think it is within our manufacturer specifications for uniformity.


    DELL-Chris M (old account)

    #IWork4Dell

  • alajoe

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    Posted November 30th, 2015 15:00

    Ty Chris. I'm not satisfied with this product, what are your return policies on monitors?

  • DELL-Chris M

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    Posted November 30th, 2015 19:00

    You may return the monitor for refund only within the first 30 days from the Dell invoice date.


    DELL-Chris M (old account)

    #IWork4Dell