UNSOLVED

LiborKlepac

updated

3 years ago

0

258

October 24th, 2023 07:56

U3423WE, USB-C 2 unplugged

Hi,

I have this U3423WE with my notebook connected to USB-C1. I have another computer connected to USB-C2 + DP. This computer is powered off (and out of power socket). I get message "USB-C2 unplugged" every few minutes. I have disabled Source auto-select. What can be done to get rid of the message other than unplugging the USB-C2 cable?

(edited)

  • 0

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    Posted November 23rd, 2023 13:43

    Ok, this happens, when my computer on USB-C2 is unplugged from power outlet. When it's just powered off, but plugged in socket, it does not happen

  • DELL-Chris M

    Community Manager

    56891 Posts

    232143 Points

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    Posted November 24th, 2023 17:17

    The U3423WE utilizes the built-in DPBS (Dell Power Button Sync). See the online U3423WE User's Guide page 42. I think it would be easier in your use case to =
    * Leave the second PC connected to USB-C + DP + power socket. Turn the second PC OFF when not in use

    (edited)


    DELL-Chris M (old account)

    #IWork4Dell

  • 0

    0

    Posted November 28th, 2023 17:17

    @DELL-Chris M​ Well, i have PC connected to smart socket, so i can start it remotely, that's why it's normaly "out of socket". My U3423WE with my laptop is also on smart socket (different outlet)