UNSOLVED

CALVIN MILLER

updated

20 years ago

0

19834

February 1st, 2007 14:00

USB ports on a Dell 1907FP non-functional

I have a dell 1907FP connected to my D420 portable, none of the usb ports seem to work on the monitor and is listed under other devices as usb device......any ideas?
  • DELL-Chris M

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    Posted February 1st, 2007 16:00

    CALVIN MILLER,

    Go here. Did you do #3? 


    DELL-Chris M (old account)

    #IWork4Dell

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    Posted February 4th, 2007 07:00

    Yes i did connect the cable included with the monitor to the computer and also the upstream cable but it's still not working, are we lookin at a possible hadware fault??
  • DELL-Chris M

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    Posted February 4th, 2007 16:00

    CALVIN MILLER,

    For testing, do you have another PC to try?


    DELL-Chris M (old account)

    #IWork4Dell

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    Posted February 5th, 2007 08:00

    Hi,
        Unfortunatly i do not have another system to try.
  • DELL-Chris M

    Community Manager

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    Posted February 5th, 2007 16:00

    CALVIN MILLER,

    Go into the device manager. Delete everything under Universal Serial Bus controllers. When done, close all boxes and restart the PC. Once rebooted, the USB stuff will reappear. Check the monitor USB ports.


    DELL-Chris M (old account)

    #IWork4Dell