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jesyjames

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23 years ago

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jesyjames

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April 11th, 2004 22:00

Wierd DELL 2001FP Problem

I'm not having very good look with this monitor. The one I originally received had about 15 dead pixels. Then, they sent a replacement monitor out but it was a refurbished one. I called them, and they sent a new one, which I am now using. But, this monitor has it's own unique issue. It has one dead pixel, but I realize that can be expected. The main issue is that in a period of several days I've had five times where flashing red dots will appear all over the screen. It almost looks like an interference pattern. I can turn the monitor off and then back on to fix the issue, but it keeps happening on average of once a day.

Would you send this monitor back too? My concern is that what is an annoyance now will grow into becoming a real defect with time. Does any one know what might be causing this?

I don't think it's related to the graphics card as I've never seen this symptom on any other monitor, nor did I see it on the two previous dell monitors that have since been replaced.

I'm tempted to just send the monitor back and wait a few months and get something totally different.
  • StevenC56

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    Posted April 11th, 2004 22:00

  • Joe Average

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    Posted April 12th, 2004 00:00

  • MMMGT

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    Posted April 12th, 2004 02:00

    As often as people ask this question, people post "go to another thread." Which each time just has other people just asking about the same problem. There's been a whole lot of theorizing about catalyst drivers, check boxes on DVI frequency, resetting something on the monitor by booting to DOS with a bootable disk, et cetera...

    NONE of these work - This is a KNOWN issue and there is no fix as far as anyone can tell.

    btw, I have the exact same problem as everyone else, either red dots/streaks or "fuzzy" or flickering (mostly off) display on my 9600 Pro on 2x 2001FPs. And its only the DVI connected one that does this.

    DELL ----- PLEASE GIVE US SOME WORD!!!

    Message Edited by MMMGT on 04-14-2004 11:39 PM

  • StevenC56

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    Posted April 12th, 2004 04:00

    If I try to check the reduce DVI frequency box on my 8300 w/9800 PRO I get a warning message telling me not to do that.

     

    Steve

  • Mat-Dawg

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    Posted April 13th, 2004 22:00

    I have similar problems with my 2001 LCD Monitor i have 8 of them in the office usually the monitor dose this when it is booting and in some cases when the computer is just siting there. this seems to be normal none of them have lost pixals because of it and none of them are breaking but they do seem to get very hot.....

     

     

     

     

     

    pws360 Workstation

    Intel Pent 4 3 GHz

    2. GB Ram

  • drimmen

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    Posted April 14th, 2004 22:00

    Hey gang,

    I've got the same problem. I have a week old 2001FP, and it's doing the same red streaks and screen noise dance on a cold boot. As everyone else has mentioned, I cycle the power on and off once to relieve the problem.

    My setup:

    Intel 875PBZ mobo / P4 3ghz HT

    ATI 9800 Pro 128mb w/ CAT 4.4 drivers

    2gb RAM, yadda yadda

    It would make the most sense that it's a graphics card / 2001FP issue. When I first plugged it in, I was running CAT 4.3 drivers, and I've since upgraded hoping the latest drivers would solve the problem. Alas, they have not. I also have a 2000FP and I've never had this issue with it. I currently have the 2000FP plugged in using the VGA cable for a dual monitor setup with my 2001FP. Before the 2001FP arrived, I used the 2000FP's DVI input.

    Another strange anomaly, there is a spot just above the 'Start' button (WinXP) on my screen where it looks like there is a light sub-surface. Imagine sitting in a movie theater, your monitor is the screen, and there is someone behind the screen pointing a flashlight straight out. It's a dull glow, about the size of the tip on a grain of rice. Sorry, it's hard to describe, and it's very strange. Fortunately, it's sits over there just above the start button, so it's not a distraction.

    This thread seems like it's buried pretty deep, but if anyone finds the magic answer for the cold boot screen artifacts issue, please post it. I read the other threads listed above, but they don't seem to offer a concrete explanation/conclusion.

  • StevenC56

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    Posted April 15th, 2004 01:00

    Dell is sending me a new video card. We will see if that makes any difference.

     

    Steve

  • MMMGT

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    Posted April 15th, 2004 02:00

    Unfortunately, Steven, I doubt replacing the video card will help, this seems to be a problem endemic to the 2001FP. People with both nVidia and ATi cards are having the same issues. While we had been lead to believe that it may be driver related or that the video card cannot provide the bandwith needed to drive the displays at 1600x1200 via DVI, the one thing that remains constant is the display and the connection.

    Dell - PLEASE address this issue that seems to be plaguing every user of the 2001FP via a DVI interface. I love my displays, but I'd much rather them work correctly and not fear that this problem could permanently damage the display.

    Thanks

  • Mat-Dawg

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    Posted April 15th, 2004 14:00

    I tryed that once before but you will find it to come back and haunt you. during working on the comp or when you start it on a fresh boot. sometimes mine is fine and other times it will just start doing. i have heard from may people that this problem will not effect to acutual LCD SCreen it is just a glich that dell needs to perfect. "I found this out when my company bought 8 of them and the all do it every now and them. you just need to turn the monitor off and on

  • drimmen

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    Posted April 15th, 2004 14:00

    Well, I just booted up for the first time this morning. Left my screen powered on overnight, whereas I usually turn it off. This didn't help one way or the other. Once in windows I immediately noticed the red and green display corruption. This time I went to my display settings, clicked on the ATI Options tab, and put a check mark in the Reduce DVI frequency on high-resolution displays box, hit apply, and the corruption went away. I then unchecked the box and hit apply, and the corruption did not return. I'll have to check if leaving it checked, and doing a cold boot corrects the issue for good.

    This fix was listed in one of the other threads posted above, but it just didn't sound like the real solution to this problem that seems to be so wide spread. I'd rather not have to check that box, but it's probably there for a reason.