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Valentin88
10 Posts
0
706
September 2nd, 2014 03:00
Hyper-V backups failing after installing the KB2919355
Hello,
Our environment is Networker Server 8.1.1.7, and on the Hyper-V host - Networker 8.1.1.2 and NMM 3.0 SP1.
We have a Microsoft Hyper-V Cluster with 4 physical nodes.
Until 11.08 the backups worked perfectly - the VMs hosted and also the system state of the Hyper-V hosts.
But after my colleagues from Infrastructure Team installed on only ONE host the Windows Update KB2919355
the savejob for the VMs doesn't work.
We also installed the hotfix for this update : 2966407 but still the Hyper-V savejobs don't work.
Does anybody know how to resolve this issue?
If I update the clients to 8.1.1.8 is there a chance to work?
Thanks in advance.
Best regards,
CatalinM.
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Valentin88
10 Posts
459
0
Posted September 2nd, 2014 03:00
Hello Carlos,
I will raise a ticket at support.emc.com, I already installed the hotfix 2966407 and no luck.
Thanks for your quick response.
Best regards,
Catalin Mircea
Backup & Archived Systems Engineer
ISC Support
STAR STORAGE
Delivery & Support Office – FEPER Building, 8 Dimitrie Pompeiu Blvd., 1st Floor, Bucharest 020337, Romania
Phone:
+4 (021) 2421395, +4 (021) 2421396
Fax:
+4 (021) 2421397
Mobile:
+4 0749 354 499
Email:
catalin.mircea@star-storage.ro
Web:
http://www.star-storage.ro
P
Please consider the environment - do you really need to print this email?
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CarlosRojas
1693 Posts
459
0
Posted September 2nd, 2014 03:00
Hello Catalin,
As explained in the following thread:
https://community.emc.com/message/835361?et=watches.email.thread#835361
See below:
Hello all,
In some cases customer have overcome the issue originated after installing Windows 2012 R2 update
Microsoft update KB2919355 by applying MS fix KB2966407
If you have already applied this fix, I would recommend you to raise a case with EMC support and request the fix provided under NW161433 for NW 3.0.1
Thank you,
Carlos