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Hargyan

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9 years ago

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Hargyan

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37 Posts

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July 30th, 2017 17:00

Index Recovery Failure

Hello Experts,

I have been trying to recover one index for a server as per below command but its failing. Please help next step.

nsrck -t "03/04/2017" -L7 servername

nsrck: checking index for 'servername'

9343:nsrck: The file index for client 'servername' will be recovered.9433:nsrck: Recovering index savesets of 'servername' from 'backupserver'

9348:nsrck: The index recovery for 'servername' failed.9379:nsrck: can't open directory 'E:\nsr\index\servername\db6\tmprecov'

nsrck: Completed checking 1 client(s)

  • wlee

    263 Posts

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    Posted July 30th, 2017 19:00

    focus on this message:   nsrck: can't open directory 'E:\nsr\index\servername\db6\tmprecov'

    Is this directory path correct?  Can you use Windows explorer to drill down to that directory?

    What is the output of the following:   nsrls servername

    (replace servername with what NetWorker client you are recovering the index for.)

  • bingo.1

    1 Rookie

    2430 Posts

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    Posted July 31st, 2017 01:00

    To me this looks as if the user does not have the right to create that directory.

    Be sure you recover the index as user with the appropriate rights.

  • ble1

    6 Operator

    14354 Posts

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    Posted September 4th, 2017 07:00

    Depending on your OS profile, this may happen when you run this from CLI CMD which is opened without administrative rights (running CMD as administrator usually will address this).