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MightyDuck03
1 Rookie
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11 Posts
0
314
January 22nd, 2025 11:39
Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
Hello .
when I try to backup a windows server, I get the below error.
OS: Windows Server 2016 Standard 10.0
NetWorker version: 19.8.0.4.Build.129
bck server networker version is 19.10.0.5
the client was 19.10.0.5 , but I downgraded it in hopes it will work . no luck there .
A few things that I tried :
client reboot
chkdsk ran without errors
sfc scan showed no errors
antivirus was also disabled
there was a .bak corupted profile that I also deleted.
block based backup is not possible because we dont use datadomains here.
any ideas what I can try further ?
thank you !
BR,
MightyDuck03
suppressed 4885 bytes of output.
.
181525:save: Direct File Save Setup did not return filename for ssid=1284557899, device does not support DFA
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
90096:save: save of 'C:\' to 'bck_server' failed: Can't encode arguments
99123:save: Handling an abort while processing Windows backup.
90097:save: ASR Backup: aborting VSS volume save because Quit flag is set.
client_server: C:\ level=incr, 0 KB 00:00:01 0 files
Completed savetime=1737542888
90014:save: The backup of VSS emit save set 'C:\' failed.
100129:save: Unable to update job with id '0' with name value 'C:\': Invalid or NULL session channel
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
client_server: T:\ level=incr, 1 KB 00:00:01 1 file
Completed savetime=1737542889
174922:save: Step (5 of 6) for PID-40680: Successfully connected to the target media device through the nsrmmd process on the host 'bck_server' for the save set 'D:\'.
174422:save: Step (6 of 6) for PID-40680: Reading the save sets and writing to the target device.
127979:save: cannot stat C:\(null: No such file or directory
127980:save: No error while saving (null
client_server: D:\ level=incr, 1 KB 00:00:02 1 file
Completed savetime=1737542890
90015:save: The backup of VSS emit save set 'D:\' succeeded.
94694:save: The backup of save set 'D:\' succeeded.
90015:save: The backup of VSS emit save set 'T:\' succeeded.
94694:save: The backup of save set 'T:\' succeeded.
99123:save: Handling an abort while processing Windows backup.
90117:save: Unable to perform the ASR backup: cannot obtain the VSS MBS status.
176571:save: Step (4 of 5) for PID-14404: Unable to complete the backup of the disaster recovery save sets. See the savegrp log to track the closure steps of the backup.
176572:save: Error occurred during the backup of the disaster recovery save sets.
--- Job Indications ---
client_server:pseudo_saveset: retried 1 times.
client_server T:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
client_server C:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
client_server D:\ incr 1/22/25 11:48:08 AM 00:00:00 --- Job Indications --- cannot stat C:\(null: No such file or directory No error while saving (null
MightyDuck03
1 Rookie
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11 Posts
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0
Posted January 31st, 2025 12:15
hello @crazyrov
yes, the saveset is all . the backup works is I use all-ntfs with VSS:*=off. but we need that disaster recovery .
its not really an option to run the backup manually from the client sideI ran a backup for drive C:\ and also for the disaster recovery saveset from the client using networker user .
it worked for both as you can see in the output .
I tried again from networker side , but again , the same error occured.backup: C:\ 64 GB 02:53:58 805485 files
174908:winworkr:Saving the backup data in the pool 'NetApp_AFTD'.
175019:winworkr:Received the media management binding information on the host 'backup_server'.
174910:winworkr:Connected to the nsrmmd process on the host 'backup_server'.
197456:winworkr: Cannot perform DFA backup for save set ID '2140976968': No suitable client path exists for direct file save of save-set ID '2140976968' on adv_file device '/nsr/AFTD_Backup_new6'
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181525:winworkr: Direct File Save Setup did not return filename for ssid=2140976968, device does not support DFA
WINDOWS ROLES AND FEATURES: Saving saveset xml files
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\riter.xml
C:\Program Files\EMC NetWorker\nsr\tmp\ter.xml
C:\Program Files\EMC NetWorker\nsr\tmp\xml
C:\Program Files\EMC NetWorker\nsr\tmp\ml
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\tmp\
WINDOWS ROLES AND FEATURES:\WMI Writer\Windows Managment Instrumentation
WINDOWS ROLES AND FEATURES:\WMI Writer\
WINDOWS ROLES AND FEATURES:\COM+ REGDB Writer\COM+ REGDB
WINDOWS ROLES AND FEATURES:\COM+ REGDB Writer\
WINDOWS ROLES AND FEATURES:\Registry Writer\Registry
WINDOWS ROLES AND FEATURES:\Registry Writer\
WINDOWS ROLES AND FEATURES:\System Writer\System Files
WINDOWS ROLES AND FEATURES:\System Writer\
WINDOWS ROLES AND FEATURES:\Performance Counters Writer\Performance Counters
WINDOWS ROLES AND FEATURES:\Performance Counters Writer\
WINDOWS ROLES AND FEATURES:\VSS Metadata Store Writer\VSS Express Writer Metadata Store
WINDOWS ROLES AND FEATURES:\VSS Metadata Store Writer\
WINDOWS ROLES AND FEATURES:\Task Scheduler Writer\Tasks Store
WINDOWS ROLES AND FEATURES:\Task Scheduler Writer\
WINDOWS ROLES AND FEATURES:\Disk Quota Databases\
WINDOWS ROLES AND FEATURES:\
C:\Program Files\EMC NetWorker\nsr\tmp\fccd1e24-93c5-4c8f-b9f6-7224b9720419\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\
C:\Program Files\EMC NetWorker\
C:\Program Files\
C:\
/
backup: WINDOWS ROLES AND FEATURES:\ 5656 KB 00:00:27 19 files
174908:winworkr:Saving the backup data in the pool 'NetApp_AFTD'.
175019:winworkr:Received the media management binding information on the host 'backup_server'.
174910:winworkr:Connected to the nsrmmd process on the host 'backup_server'.
197456:winworkr: Cannot perform DFA backup for save set ID '2124199781': No suitable client path exists for direct file save of save-set ID '2124199781' on adv_file device '/nsr/AFTD_Backup_new6'
.
181525:winworkr: Direct File Save Setup did not return filename for ssid=2124199781, device does not support DFA
DISASTER_RECOVERY: OSSR BCDoc - Starting save
C:\Program Files\EMC NetWorker\nsr\tmp\fccd1e24-93c5-4c8f-b9f6-7224b9720419\OSSR_BCDoc.xml
DISASTER_RECOVERY: OSSR BCDoc - Saved
DISASTER_RECOVERY: OSSR SS Info - Starting save
C:\Program Files\EMC NetWorker\nsr\tmp\fccd1e24-93c5-4c8f-b9f6-7224b9720419\OSSR_Info.xml
DISASTER_RECOVERY: OSSR SS Info - Saved
DISASTER_RECOVERY: OSSR Sysinfo - Starting save
C:\Program Files\EMC NetWorker\nsr\tmp\fccd1e24-93c5-4c8f-b9f6-7224b9720419\OSSR_Sysinfo.xml
DISASTER_RECOVERY: OSSR Sysinfo - Saved
OSSRInfo XML Version:3.0
80889:winworkr: Created disaster recover logical object.
C:\Program Files\EMC NetWorker\nsr\tmp\fccd1e24-93c5-4c8f-b9f6-7224b9720419\
C:\Program Files\EMC NetWorker\nsr\tmp\
C:\Program Files\EMC NetWorker\nsr\
C:\Program Files\EMC NetWorker\
C:\Program Files\
C:\
/
backup: DISASTER_RECOVERY:\ 36 KB 00:00:01 11 files
176568:winworkr: Step (7 of 8) for PID-22184: Backup of the disaster recovery save sets was succeessful. Backup is exiting.
90011:winworkr: The backup of the disaster recovery save sets succeeded.
7167:winworkr: backup completion time: 31.01.2025 12:46:25
94694:winworkr: The backup of save set 'DISASTER_RECOVERY:\' succeeded.
crazyrov
6 Operator
•
1319 Posts
0
0
Posted January 29th, 2025 04:49
Hello @MightyDuck03 !
What is the saveset on the configuration? is it `All` or individual saveset listed ?
Try taking a backup of the C drive from the client using `save` command or the NetWorker user console.