Hello,

I'm assigned to install NetWorker Client v 7.6 on five Windows boxes. Everything went smoothly execpt one host on which installation wizard just hangs on a step where files are copied to a destination folder. There are plenty of free space on a destination disk, I've got admin access on the host in question. Once I killed the installation application by using task manager and started installation again, I received the error message that looks as follows:

Error 1500.Another installation is in progress. You must complete that installation before continuing this one.

Of couse I looked for running MS Installer (msiexec) processes and killed the one that corresponded to the Networker install wizard.

But it doesn't help either way, setup wizard hangs again and again. 

Could someone point me out to the installation log, so I can examine that. I know that it sounds as a good reason to file a support case, but I'm not sure if we've got any support for this product at all.

Perhaps someone might point me to the root cause of the issue.