mg115301

updated

17 years ago

M

mg115301

2 Intern

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100 Posts

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1961

November 23rd, 2009 02:00

No application_mode env., found in media database.

Configuration

Windows 2008 X64 SP2 on BackupServer and StorageNode.
Microsoft Exchange
NetWorker Module for Microsoft Application in connection with the EMC VSS
Providers will be secured. On the client operating system: Windows 2003 SP2 x64.
NMM V2.2 Build 88
Solutions Enabler 6.5.2.28/VSS Provider 4.0.2.2
Solution Enabler 7.0.1/VSS Provider 4.1.1
The errors occur when two versions of the Solution Enabler / VSS Provider
Package to.

daemon.log
----------
57750 11/17/09 15:00:41  0 0 1 10448 9556 0 ites50865.cc.de nsrsnapck USING vendor = vss
64743 11/17/09 15:01:42  2 0 0 10448 9556 0 ites50865.cc.de nsrsnapck validate of SC module NSRSNAPCK::failed:vss: RM indicated snapshot not present.
Unable to render the following message: nsrsnapck -s itba51579.cc.de -c ites50865.cc.de -y -V 204c90f0-00000006-4b02aa45-4b02aa45-00010042-65080500 0 1258466506 2 0 0 2352 11100 0 ites50865.cc.de nsrpsd 2 %s 1 0 35 Saveset 3137514202 is being pruned.

0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3070405368 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3305286284 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3271731869 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3238177453 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3171068619 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Saveset 3103959785 is being pruned.
0 11/17/09 15:01:46  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd No application_mode env., found in media database. This savseset doesn't have catalogue pruning capabilities.
0 11/17/09 15:01:54  2 0 0 2352 11100 0 ites50865.cc.de nsrpsd Leaving snap_validate() from the separate thread
0 11/17/09 15:02:01  2 0 0 9400 11100 0 ites50865.cc.de nsrpsd snap_collect(): status=snapck command exited with return code 1 for snapshot handle[null]
66792 11/17/09 15:21:39  1 0 0 10920 8232 0 ites50865.cc.de nsrsnapck Snapshot 2952966089 is NOT in use.
64220 11/17/09 15:21:39  1 0 0 10920 8232 0 ites50865.cc.de nsrsnapck get_snaptype() vendor found = vss
64222 11/17/09 15:21:39  1 0 0 10920 8232 0 ites50865.cc.de nsrsnapck snap buffer found = EMCVSS_1|D:\| Data=< > | SUCCESSFUL 0 2009 11 17 00:00:01 Clone 9 57750 11/17/09 15:21:39  0 0 1 10920 8232 0 ites50865.cc.de nsrsnapck USING vendor = vss
  • ble1

    6 Operator

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    14354 Posts

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    56186 Points

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    Posted November 23rd, 2009 03:00

    I use PS (but not for NMM) and I do see same thing, but that's not an error (at least not in my case) and can be ignored.  Does in your case backup fails?
  • mg115301

    2 Intern

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    100 Posts

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    Posted November 23rd, 2009 04:00

    Once the EMC
    Solution Enabler is installed and the EMC VSS Provider comes into play, SnapShot work not.
  • ble1

    6 Operator

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    14354 Posts

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    56186 Points

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    Posted November 23rd, 2009 04:00

    From the message you pasted, it seems to indicate that snapshot which should be deleted and space freed up for another one does not exist.  The message seems to indicate that nsrsnapck (which runs on application server) does no have permissions to check this on mdb on server.  Can you confirm that permissions for administrator and system have been added for this node on backup server admin list?
  • mg115301

    2 Intern

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    100 Posts

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    Posted November 23rd, 2009 05:00

    Yes.
  • ble1

    6 Operator

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    14354 Posts

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    56186 Points

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    Posted November 23rd, 2009 05:00

    Well, the part of log shown here does not show the error.  Pruning thingy works only for Oracle anyway.

    Could you post part of the trace log where failure is shown?

  • mg115301

    2 Intern

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    100 Posts

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    Posted December 4th, 2009 01:00

    Resolution
    Refer to the following fix available from Microsoft on this issue: 
    http://support.microsoft.com/kb/940349
    Also, make sure you are not using the old Exchange update:
    http://msexchangeteam.com/archive/2008/09/11/449787.aspx