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daddynorm

updated

17 years ago

D

daddynorm

2 Posts

0

412

June 4th, 2009 10:00

not in media index

I am using NMC vrs. 3.4.2
NetWorker vrs. 7.4 SP2
Running on a Win2003 OS, HP Server.
The problem is that when we open NMC on our PC's (vista) and open the backup server Networker Adminstration window... when we look at our Libray page i should see which pool each tape is in. But under the Pool tab i see the message . I am sometime able to see this info when I change a setting on this window or close it out and reopen.
I am the admin on this system and our helpdesk guys are having the same issue. this has cropped up in the last 3 weeks...
this makes it difficult to determine when tapes are full and what media pool i need to label new tape for..
Any help would be appreicated, thank you
  • ble1

    6 Operator

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    14354 Posts

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    56186 Points

    147

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    Posted June 6th, 2009 02:00

    Could vista and its java. I had same same problem like that in past. Going to 7.5.x with latest java resolved it for me.
  • DavidHampson

    2 Intern

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    1080 Posts

    147

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    Posted June 9th, 2009 08:00

    I've seen this before - my laptop is XP, NMC server is Windows 2008. At same time problem was not seen on other clients. Restarting the gst service resolved the issue though it does occassionally come back.
  • daddynorm

    2 Posts

    147

    0

    Posted June 11th, 2009 11:00

    I upgraded to 7.5 and it appears to have resolved that issue