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orangetooth

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19 years ago

O

orangetooth

2 Posts

0

303

November 1st, 2007 00:00

Transfer ClientPak to another server

I have one client that is being backed up by a Networker server that is on a different subnet. I want to transfer it into another Networker server that is on the same subnet as the client.

The problem is, the destination server doesn't have a ClientPak for the client. Only the client I want to transfer uses the ClientPak on the current server, so I want to transfer the ClientPak along with the client. Is this possible?
  • H

    HabibG2

    455 Posts

    91

    1

    Posted November 1st, 2007 02:00

    Licenses are issued according to either NW server or License server Host ID. Your best bet is to contact EMC licensing and get them to issue a new license for your client. with your new host ID. They are normally very good, all can be done via email;

    licensing@emc.com
  • A

    amediratta

    2 Intern

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    2014 Posts

    91

    1

    Posted November 1st, 2007 05:00

    Send your ClientPak license S.No. and host id of the other Networker server to licensing@emc.com.

    They will send you the new auth code. In the meantime, you can use this enabler there for 45 days.
  • O

    orangetooth

    2 Posts

    91

    0

    Posted November 1st, 2007 19:00

    Thanks to all who replied. Anyway, we are under a third party support, and I already asked them for an auth code for the transfer of the license (though they're a bit slow).

    Again, thanks for the prompt replies.

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