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CarC8

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9 years ago

C

CarC8

77 Posts

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10662

March 31st, 2017 06:00

vProxy - FLR error when mounting

Hi everyone,

I'm currently making some testing with the new vProxy appliance for VMware backup and recovery.  I was able to set it up and do VM backups and FULL recovery.  I'm now trying to run FLR, but when i get to the "mounting" phase, i'm getting the following error.

Does anybody have an idea of what is missing for this to work:

Unable to create datastore 'EMC-FLR-svpapxy01-1490894298' using 'EMCDD01.dpo.fprod:/data/col1/svpwemc01/FLR-svpapxy01-1df82679-9c2e-4854-860a-1de75c80bdf


Thank you,

Chris

  • T

    TheStorageProto

    27 Posts

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    0

    Posted April 5th, 2017 06:00

    Hi Chris,

    The file level recovery workflow creates an NFS export on the Data Domain, which is then added as an VMware Datastore on the target ESXi hosts.  This error can come up if there is a firewall is preventing one of the ESXi hosts, in the VMware Cluster, from connecting to the NFS server (Data Domain) to mount the NFS Data Store.

    Please ensure TCP and UDP access is available over ports 111 and 2049 (defaults) to the Data Domain from all of the ESXi hosts in the Cluster.

  • C

    CarC8

    77 Posts

    6462

    0

    Posted July 27th, 2017 07:00

    Hi Blog,

    We finally found the issue, port 2049 was not open in UDP mode.  Once open, it start working perfectly.

    Thank you,

    Chris

  • P

    PiotrekP

    10 Posts

    6462

    0

    Posted September 28th, 2017 07:00


    Hello,

    I also have a problem during the datastore mount.

    The message appears as follows:

    ....

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 TRACE:  [156] Unlocking VM ...

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 TRACE:  [156] Attemp #1 to clear virtual machine's custom field lock "EMC vProxy FLR Session" ...

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 TRACE:  [156] Setting custom attribute 'EMC vProxy FLR Session' value for object vm-12793 to '' ...

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 INFO:   [156] Set custom attribute 'EMC vProxy FLR Session' value for object vm-12793 to ''.

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 INFO:   [156] Unlocked virtual machine.

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 TRACE:  [156] Unmount complete

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 INFO:   [156] Disconnected from session on vCenter 'sbopvc06'.

    159373:nsrvproxy_flr: vProxy Log: 2017/09/28 14:48:00 ERROR:  [156] Unable to create datastore 'EMC-FLR-sbopbckp11-1500552574' using 'DataDomain1.bop.win:/data/col1/sbopbckp10/FLR-sbopbckp11-6ae8a1e3-f88a-4d17-9c07-58730d90a21b': ServerFaultCode: An error occurred during host configuration.

    152793:nsrvproxy_flr: vProxy Log Ends =================================================

    150017:nsrvproxy_flr: Saveset Mount was terminated...

    164881:nsrvproxy_flr: Operation completed with errors.

    In my opinion, there is no talk about blocked communication, because everything works on the same network without blocking ports.

    Can someone tell me what to check?

    Regards

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