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ActiveTreeServices

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ActiveTreeServices

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August 15th, 2022 03:00

Dell S4048-ON SNMP Configuration Not Working

We have two stacked Dell S4048-ON switches running the following OS & Firmware versions:

Dell EMC Real Time Operating System Software
Dell EMC Operating System Version: 2.0
Dell EMC Application Software Version: 9.14(2.10)
System Type: S4048-ON

 

On both these switches we have the following SNMP configuration:

snmp-server community hellohello ro
snmp-server vrf management

Despite no restrictions as to what IP address can perform SNMP queries, any snmp query to any interface on either of the switches just times out.

Is there something else I need to configure?

 

Regards,

 

Ian

 

 

 

 

  • ActiveTreeServices

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    Posted August 15th, 2022 03:00

    Also, Dell switch management vlan and IP address range is different to vlan and ip address of server performing the snmp query.

  • DELL-Chris H

    7 Practitioner

    9682 Posts

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    Posted August 15th, 2022 09:00

    ActiveTreeServices,

     

    Since you have the snmp server on a different vlan, I would start with making sure that they can actually ping each other. You may also want to confirm that you set the version of snmp depending on what snmp server software you use. Afterwards could you check the logs to see if there are errors, and make sure it is configured correctly, based on page 872 here. Lastly, you may need to get into wireshark traces to see where the packets are dropping.

     

    Let me know what you see.

     

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • ActiveTreeServices

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    Posted August 16th, 2022 21:00

    I can ping from both sides and can access the switch via SSH no problem.

    When I do a show snmp it returns the following

    ActiveTreeServices_0-1660708808476.png

    Wireshark simply shows no response from the switch, as though the switch is not even listening for SNMP requests.

    The SNMP version is 2c.

     

    Regards,

     

    Ian

     

  • ActiveTreeServices

    1 Rookie

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    Posted August 16th, 2022 21:00

    I have a sneeking suspsicion my problem has to do with command:

    snmp-server vrf management

    The manual provides an explanation for the above command but I still don't know what it does.

  • DELL-Young E

    Moderator

    5421 Posts

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    Posted August 17th, 2022 00:00

    Hi, Dell switches have 1.default VRF 2.Non-VRF  3. Management VRF. According to that command the SNMP queries passes through Management VRF instead of default or non-default VRF.
    https://dell.to/3pqM8kq
    Please refer to page# 759 onwards.

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • RachelGomez

    2 Intern

    162 Posts

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    Posted September 11th, 2022 23:00

    Tips to fix-

    Verify the Computer Finishes Initial Power-Up (POST)
    Unplug all devices, and perform a hard reset
    Run a Computer Diagnostic
    Check for Specific Error Messages
    Reset the BIOS to Default Values
    Safe Mode Troubleshooting
    Virus and Malware Troubleshooting
    Reset your Windows 11 or Windows 10 Operating System
    Restore the Operating System to Factory Settings

     

    Regards,

    Rachel Gomez