I find same solution and I follow the steps, in one moment after reboot you need´s to press ESC and choose option 3., i did it ,but he ask me for password??? I use al the default passwords ,nothing, doesn't work.
Could you take a look at "Setting the boot PROM password for a switch with a recovery string" on page 145 and can you try again? https://dell.to/3FeKklg
1. Connect to the serial port interface as described in “Connecting to Fabric OS through the serial port” on page 56. 2. Reboot the switch. 3. Press Esc within four seconds after the message “Press escape within 4 seconds...” is displayed. The following options are available: Option Description 1 Start system. Continues the system boot process. 2 Recovery password. Lets you set the recovery string and the boot PROM password. 3 Enter command shell. Provides access to boot parameters.
4. Enter 2. • If no password was previously set, the following message is displayed: Recovery password is NOT set. Please set it now. • If a password was previously set, the following messages is displayed: Send the following string to Customer Support for password recovery: afHTpyLsDo1Pz0Pk5GzhIw== Enter the supplied recovery password. Recovery Password: 5. Enter the recovery password (string). The recovery string must be between 8 and 40 alphanumeric characters. A random string that is 15 characters or longer is recommended for higher security. The firmware prompts for this password only once. It is not necessary to remember the recovery string, because it is displayed the next time you enter the command shell. The following prompt is displayed: New password: 6. Enter the boot PROM password, and then reenter it when prompted. The password must be eight alphanumeric characters (any additional characters are not recorded). Record this password for future use. The new password is automatically saved. 7. Reboot the switch by typing the reset command at the prompt
DELL-Erman O
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Try choosing the recover password option first and that should give you the password that you can use to enter the command shell to do a full reset. Let us know if you need anything else.
DELL-Erman O
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Posted October 6th, 2021 01:00
Hello,
Could you take a look at "Setting the boot PROM password for a switch with a recovery string" on page 145 and can you try again? https://dell.to/3FeKklg
1. Connect to the serial port interface as described in “Connecting to Fabric OS through the serial
port” on page 56.
2. Reboot the switch.
3. Press Esc within four seconds after the message “Press escape within 4 seconds...” is
displayed.
The following options are available:
Option Description
1 Start system. Continues the system boot process.
2 Recovery password. Lets you set the recovery string and the boot PROM password.
3 Enter command shell. Provides access to boot parameters.
4. Enter 2.
• If no password was previously set, the following message is displayed:
Recovery password is NOT set. Please set it now.
• If a password was previously set, the following messages is displayed:
Send the following string to Customer Support for password recovery:
afHTpyLsDo1Pz0Pk5GzhIw==
Enter the supplied recovery password.
Recovery Password:
5. Enter the recovery password (string).
The recovery string must be between 8 and 40 alphanumeric characters. A random string that
is 15 characters or longer is recommended for higher security. The firmware prompts for this
password only once. It is not necessary to remember the recovery string, because it is
displayed the next time you enter the command shell.
The following prompt is displayed:
New password:
6. Enter the boot PROM password, and then reenter it when prompted. The password must be
eight alphanumeric characters (any additional characters are not recorded). Record this
password for future use.
The new password is automatically saved.
7. Reboot the switch by typing the reset command at the prompt
DELL-Erman O
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!