mikeb2014

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12 years ago

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mikeb2014

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July 14th, 2014 14:00

Link DOWN stacking modules

Hello, I'm trying to figure out why I'm unable to get my Link status up on my switches for ports 1/xg1 & 2/xg2. I have swapped out cables but still get the same LINK DOWN. TX1-CORE-SW-STK01#show stack-port Configured Running Stack Stack Link Link Unit Interface Mode Mode Status Speed (Gb/s) ---- ---------------- ---------- ---------- ------------ ------------ 1 xg1 Stack Stack Link Down 12 1 xg2 Stack Stack Link Up 12 1 xg3 Ethernet Ethernet Link Down Unknown 1 xg4 Ethernet Ethernet Link Down Unknown 2 xg1 Stack Stack Link Up 12 2 xg2 Stack Stack Link Down 12 2 xg3 Ethernet Ethernet Link Down Unknown 2 xg4 Ethernet Ethernet Link Down Unknown ---------------------------------------------------------------------------------------------------- I have also tried to re add the stack but still no go.. TX1-CORE-SW-STK01#configure TX1-CORE-SW-STK01(config)#stack TX1-CORE-SW-STK01(config-stack)#stack-port 1/xg1 stack TX1-CORE-SW-STK01(config-stack)#stack-port 2/xg2 stack TX1-CORE-SW-STK01(config-stack)# TX1-CORE-SW-STK01#copy running-config startup-config This operation may take a few minutes. Management interfaces will not be available during this time. Are you sure you want to save? (y/n) y Configuration Saved! TX1-CORE-SW-STK01#show stack-port 1 xg1 Stack Stack Link Down 12 1 xg2 Stack Stack Link Up 12 1 xg3 Ethernet Ethernet Link Down Unknown 1 xg4 Ethernet Ethernet Link Down Unknown 2 xg1 Stack Stack Link Up 12 2 xg2 Stack Stack Link Down 12 2 xg3 Ethernet Ethernet Link Down Unknown 2 xg4 Ethernet Ethernet Link Down Unknown
  • mikeb2014

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    Posted July 22nd, 2014 07:00

    Hello Josh,

                        It turned that the stacking module in the Core switch was bad.  We ordered another one swapped and I got  up/ up

    TX1-CORE-SW-STK01#show stack-port

                         Configured  Running

                           Stack      Stack      Link       Link

    Unit    Interface       Mode       Mode       Status     Speed (Gb/s)

    ---- ---------------- ---------- ---------- ------------ ------------

    1    xg1              Stack      Stack      Link Up      12

    1    xg2              Stack      Stack      Link Up      12

    1    xg3              Ethernet   Ethernet   Link Down    Unknown

    1    xg4              Ethernet   Ethernet   Link Down    Unknown

    2    xg1              Stack      Stack      Link Up      12

    2    xg2              Stack      Stack      Link Up      12

    2    xg3              Ethernet   Ethernet   Link Down    Unknown

    2    xg4              Ethernet   Ethernet   Link Down    Unknown

    TX1-CORE-SW-STK01#

    Thanks for all your help.

  • DELL-Josh Cr

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    Posted July 14th, 2014 17:00

    Hi Mike,

    Was the port working previously? Was the module installed with the switch off? What is the output of show stack-port diag? If you select the port and do no shutdown does it come up?

  • mikeb2014

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    Posted July 15th, 2014 07:00

    Hello  Josh,

                           Yes we had both switches off when we installed the modules and cables. we never noticed that one side wasn't working till the other day when I found the command  #[tag:show] stack-port

    TX1-CORE-SW-STK01[tag:show] stack-port diag

    Legend:

    RBYT : Received Bytes                         RPKT : Received Packets

    TBYT : Transmitted Bytes                      TPKT : Transmitted Packets

    RFCS : Received Frame Check Sequence Errors   RFRG : Received Fragment Errors

    RJBR : Received Jabber Errors

    RUND : Received Underrun Errors               ROVR : Received Overrun Errors

    TFCS : Transmit Frame Check Sequence Errors   TERR : Transmit Errors

    1 - xg1:

    RBYT:0 RPKT:0 TBYT:0 TPKT:0

    RFCS:0 RFRG:0 RJBR:0 RUND:0 ROVR:0

    TFCS:0 TERR:0

    1 - xg2:

    RBYT:b068fd20 RPKT:4848101 TBYT:719dfc32 TPKT:bd44c2b

    RFCS:0 RFRG:0 RJBR:0 RUND:0 ROVR:0

    TFCS:0 TERR:0

    2 - xg1:

    RBYT:715dd8a2 RPKT:bd43e98 TBYT:b06750de TPKT:4847b93

    RFCS:0 RFRG:0 RJBR:0 RUND:0 ROVR:0

    --More-- or (q)uit

    TFCS:0 TERR:0

    2 - xg2:

    RBYT:0 RPKT:0 TBYT:0 TPKT:0

    RFCS:0 RFRG:0 RJBR:0 RUND:0 ROVR:0

    TFCS:0 TERR:0

    TX1-CORE-SW-STK01#

  • DELL-Josh Cr

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    Posted July 15th, 2014 10:00

    Are you able to schedule downtime? We will want to isolate the issue. Try XG2 to XG2 and XG1 to XG1 and see which one stops working. Then we can see which switch and port is causing the problem and try to power off and reseat that module. If that doesn’t work we would want to swap the modules between the switches and see if the error stays with the module or the switch.  

  • DELL-Josh Cr

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    Posted July 16th, 2014 10:00

    Those commands were providing enough detail, so you don’t need to use any other ones, it was showing which ports were transmitting data.

  • mikeb2014

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    Posted July 16th, 2014 10:00

    OK Josh,

             I will not be able to try these steps till production get caught up  ( hopefully tomorrow ) .  Is there any other commands I should try beside the ones I have used so far ?

    #show stack-port

    # show stack-port diag

    Thanks Mike