UNSOLVED

rbreach

updated

22 years ago

R

rbreach

6 Posts

0

17359

December 21st, 2004 16:00

Acquiring IP address

Hi
 
I have 2 Dell PC on the same LAN with DSL Gateway providing DHCP.  First DELL PC working fine for 1 year.
 
Second DELL PC just installed,  cannot acquire IP address.  Fitted with Intel (R) PRO/100 VE NIC.  The LAN Hub shows green led indicating connection.
 
I also tried a wireless LAN and had same problem
 
PC is Dimension D1144
 
Help Please.
 
Rob
 
PS  I did not request LAN connection on the order as I intended touse Wireless.  However having seen the Intel NIC was on board I decide to use it.  Will DELL have disabled the card in some way ?
  • volcano11

    2 Intern

    •

    27973 Posts

    362

    0

    Posted December 21st, 2004 16:00

    First of all there is no such thing as a D1144. Which model do you have? Does the network card show up in Device Manager when expand the listing by clicking the + sign next to Network Adapters? Does show any problems in Device Manager? Which version of Windows are you running? Does the network device show up in Network Properties?

    Steve
  • volcano11

    2 Intern

    •

    27973 Posts

    362

    0

    Posted December 21st, 2004 19:00

    Go to Start > Run and type cmd then click on OK. In the command prompt window that opens, type ipconfig /all then it the Enter key. Post the resulting output in a reply here on the fourm.

    Steve
  • rbreach

    6 Posts

    362

    0

    Posted December 21st, 2004 19:00

    Steve

    Thanks for reply.

    I have a copy of the invoice and it states D1144 Dimension 4700 - Hope that gives you enough.

    Windows XP V5.1 Service Pack 2

    Device Manager shows adapter as working.

    Adapter is showing in Network Properties as TCP/IP protocol, Obtain IP address automatically, Obtain DNS server address automatically.

    Let me know any more info required

    Rob

  • volcano11

    2 Intern

    •

    27973 Posts

    362

    0

    Posted December 22nd, 2004 03:00

    As I said in my last message regarding running ipconfig /all "Post the resulting output in a reply here on the fourm".

    Steve
  • rbreach

    6 Posts

    362

    0

    Posted December 22nd, 2004 03:00

    C:\Documents and Settings\Dad>ipconfig /all
    Windows IP Configuration
            Host Name . . . . . . . . . . . . : XMAS-2004
            Primary Dns Suffix  . . . . . . . :
            Node Type . . . . . . . . . . . . : Unknown
            IP Routing Enabled. . . . . . . . : No
            WINS Proxy Enabled. . . . . . . . : No
    Ethernet adapter Local Area Connection:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
            Physical Address. . . . . . . . . : 00-11-11-74-80-C7
            Dhcp Enabled. . . . . . . . . . . : Yes
            Autoconfiguration Enabled . . . . : Yes
            IP Address. . . . . . . . . . . . : 217.207.38.21
            Subnet Mask . . . . . . . . . . . : 255.255.255.248
            IP Address. . . . . . . . . . . . : fe80::211:11ff:fe74:80c7%4
            Default Gateway . . . . . . . . . : 217.207.38.17
            DHCP Server . . . . . . . . . . . : 217.207.38.17
            DNS Servers . . . . . . . . . . . : 217.207.38.17
                                                fec0:0:0:ffff::1%1
                                                fec0:0:0:ffff::2%1
                                                fec0:0:0:ffff::3%1
            Lease Obtained. . . . . . . . . . : 22 December 2004 05:17:03
            Lease Expires . . . . . . . . . . : 29 December 2004 05:17:03
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
            Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : fe80::5445:5245:444f%5
            Default Gateway . . . . . . . . . :
            NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter 6to4 Tunneling Pseudo-Interface:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
            Physical Address. . . . . . . . . : D9-CF-26-15
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : 2002:d9cf:2615::d9cf:2615
            Default Gateway . . . . . . . . . : 2002:836b:213c:1:e0:8f08:f020:8
                                                2002:c058:6301::
            DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                                fec0:0:0:ffff::2%1
                                                fec0:0:0:ffff::3%1
            NetBIOS over Tcpip. . . . . . . . : Disabled
    Tunnel adapter Automatic Tunneling Pseudo-Interface:
            Connection-specific DNS Suffix  . :
            Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface
            Physical Address. . . . . . . . . : D9-CF-26-15
            Dhcp Enabled. . . . . . . . . . . : No
            IP Address. . . . . . . . . . . . : fe80::5efe:217.207.38.21%2
            Default Gateway . . . . . . . . . :
            DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                                fec0:0:0:ffff::2%1
                                                fec0:0:0:ffff::3%1
            NetBIOS over Tcpip. . . . . . . . : Disabled
    C:\Documents and Settings\Dad>
  • rbreach

    6 Posts

    362

    0

    Posted December 22nd, 2004 03:00

    Steve

    Good news and bad news

    Good news is DHCP is working and both PC have IP address

    Bad news is that on new PC I still cannot connect to internet using Internet Explorer.

    Can you help me on this

    Rob

     

  • volcano11

    2 Intern

    •

    27973 Posts

    362

    0

    Posted December 22nd, 2004 04:00

    I'm somewhat confused here. First, I don't understand why the subnet mask is 255.255.255.248. Maybe it's because I don't understand the dsl gateway. Is the dsl gateway assigning the IP address and the subnet mask? Second, do you really nead the ipV6 tunnel adapter?

    Steve
  • rbreach

    6 Posts

    362

    0

    Posted December 22nd, 2004 04:00

    Steve

    Sorted - I renamed some Winsock.dll files, as suggested in the troubleshooter. 

    Rebooted PC and DSL router

    So far so good, thanks for your fast response and help.

    Rob