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matteoverzeroli
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2 Posts
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50518
November 14th, 2022 09:00
Bluetooth error code 54
hi! I have an Inspiron 7501 and i've noticed this error in the bluetooth Device Manager windows : This device has failed and is undergoing a reset. (Code 54). In fact, it happens that my bluetooth mice stop working when this error accurs. Restarting the system solved the problem only temporary. Someone knows a solution?
Thanks.
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The_Caspar
1 Message
6542
0
Posted January 9th, 2023 06:00
I am having the same problem with my Dell XPS 15 9510 that is just a little more than a year old. I can not use any bluetooth devices with the laptop, (mouse, headset, speaker, etc.) and in the windows device manager when selecting properties it says: "This device has failed and is undergoing a reset. (Code 54)" as device status. Hopefully Dell support can help find a solution, or fix it in a driver update.
I am having the same issue with my Dell Precision M5550. I am constantly getting "This device has failed and is undergoing a reset. (Code 54)" error on Intel Wireless Bluetooth adapter. Sometimes a reboot solves the issue for several minutes but after several minutes of use the device stops working. I hope this is a software issue and can be solved with a new driver update.
NorthernCoder
3 Posts
3721
0
Posted January 16th, 2023 06:00
I also solved my issue easily by rolling back the Intel Wireless Bluetooth Driver to version 22.40.0.2
My Bluetooth has been rock solid ever since (on my dell precission 5560 laptop).
Bohannon29
11 Posts
2940
0
Posted February 17th, 2023 07:00
Hi,
I had also the same issue on my XPS 15 9500 laptop. It occured after carrying out the latest Windows Update.
The same solution worked for me as for some others here in the discussion: Roll Back the Bluetooth driver to the last one - in my case to 22.130.0.2. One restart after the RollBack and everything seems to work fine again... hopefully it stays like this.
I hope also that @DELL-Cares notices the issue and fixes the problem with the newest driver update / Windows compatibility, so that it won't occur again with the next automatic Win-update.

NorthernCoder
3 Posts
6590
0
Posted January 8th, 2023 05:00
happening to me as well, Dell Precision 5560. I've had to reboot 3 times and its only 8am.