Which version of Windows?  Which wireless network adapter?  Which make and model wireless router?  Without this information, it makes it very difficult to guess what the problem is.

 

Steve

 

 

See if the following helps:

 

http://support.microsoft.com/kb/928233

 

Steve

Sorry all new to this.

 

I have windows vista, dell wireless 1395 wlan mini-card

 

Speed stream 6250

 

Hope this helps 

Thanks will try this out. I appreciate it.

Hi. Sorry to put my nose in to your thread but I'd like to know if you solved this issue. I have exactly the same problem with the same machine and did the Registry changes, but it made no difference. The only difference between me and thee is that we are half a world apart, as I live in France and,of course, my router is different. I even tried connecting through a friends router. Same problem. I'm now going to take it to our local MacDonalds as they have a free hotspot and if that doesn't work, I'm going to phone Dell and aske them to send a technician. Can't think of any other way to solve it. I did have one problem when I went into the Registry, one of the Tcpip/Parameters/Interface/Subkeys would allow access. Said there was a problem. I wonder if this is problem.:smileyhappy:

Thanks for the help but that didn't work for me. Will have to try and figure something else out.

Please be more specific.  Did you actually try the registry edit suggested in the Microsoft article? 

 

Do you have any wireless security (WEP or WPA) enabled on the modem/router?  If so, does it work if you temporarily disable the security?

 

I can't find the modem/router's user guide online.  Is it a 6250 (as you have said) or a 6520?  Does it have any MAC address filtering enabled?

 

To help further troubleshoot this problem, on the computer with the problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve