Is the wireless radio turned on (the Fn F2 key combination toggles the radio on and off)?  Is the wireless adapter enabled?  (Open Network Connections, right click the wireless connection and check Enable, if necessary).   If you open Network Connections, right click the wireless connectin, and select "View available wireless networks", do you see your wireless network?  If so, what happens when you select it and click on the Connect button?

 

Steve

"What happens when you selectyour wireless network and click on the Connect button?

 

To help troubleshoot this problem, go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the enter key. Write down the output from this command or select it and save it to a txt file, then copy this output into a reply to this message.

 

Steve

 

Radio is on

 

Wireless connection is enabled

 

We can see our wireless network

 

Anything else???

 

TIA!!!

The info was obtained before I hooked up with a hardline. I unhooked our desk top and plugged up the notebook just to put the info on here. It would have been a lot of typing :-)

 

 

I am sorry, yes everything was connected as it should have been when the info I posted was obtained.

 

As stated earlier, the wireless was working properly as another notebook had no mproblem getting on the net.

 

Thanks again for your help and patience.

You are still not being clear on what you did.  What kind of modem is it (cable or dsl).  You say you "unhooked your desktop and plugged in the notebook".  What is hooked to the router during this whole operation.    Please tell me that when you ran the ipconfig command, the router was actually connected to the modem!  If it was not, tell me that also.  You still never answered all of the questions in my first reply "WHAT HAPPENS WHEN YOU SELECT YOUR NETWORK AND THEN CLICK ON THE CONNECT BUTTON!!!!!!!???????"

 

Steve

I hooked straight to the modem. Here is the info:

 

Microsoft Windows XP [Version 5.1.2600]

(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\AJ>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : D2GDV791

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Broadcom 440x 10/100 Integrated Cont

roller

Physical Address. . . . . . . . . : 00-14-22-94-C8-03

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel(R) PRO/Wireless 2200BG Network

Connection

Physical Address. . . . . . . . . : 00-16-6F-1F-8D-09

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.3

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

Lease Obtained. . . . . . . . . . : Tuesday, September 11, 2007 7:33:59

PM

Lease Expires . . . . . . . . . . : Wednesday, September 12, 2007 7:33:5

9 PM

C:\Documents and Settings\AJ>

What did you hook straight into the modem?  Note that the problem we are trying to figure out is why your wireless won't connect to the internet.  If the router is not connected to the modem, then it cannot possibly allow the wireless to connect to the internet and your ipconfig output tells us nothing about the problem.   You need to hook the modem to the router, then run the ipconfig command on the computer that is having the wireless problem and while that computer is not connected to anything by a wired connection, but is attempting to connect by wireless.

 

Steve 

When we select the network and hit connect we get the white page with microsoft internet explorer at the top and nothing else.

 

We don't even get the " PAGE CANNOT BE DISPLAYED " that bI get when we sometimes have connection problems in nthe past.

 

Sorry again for all the trouble

One more time - what kind of modem do you have, cable or dsl?????????

 

Steve