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Difficulties creating a dial-up connection
Hi all,
I own an Inspiron 4150.I have recently reinstall my OS(WINDOWS XP HOME), and I have reinstalled all the drivers and updated my BIOS system. However, I cannot create an internet connection using dial-up, below are the errors I received while trying to create a new connection using different methods:
1)When I use Control Panel->Network and Internet Connections->Network Connections->Create a new connection, I have the New Connection Wizard, but I cannot select "Connect Using a dial-up modem".
2)When I use Explorer->Tools->Internet Options->Connections-> "Add", this message appears "Cannot load Remote Access Connection Manager. Error 711: A configuration error onthis computer is preventing this connection. For further assistance, click more info or search Help & Support Center for this error number."
Then I proceed on to start the Remote Access Connection Manager under Services, but I receive this message "Cannot start Remote Acess Connection Manager on Local Computer. Error 5: Access Denied"
3)I've checked the properties of my modem, it is attached to COM 5. But under Device Manager-> Ports, I have only a Communication Port COM1. Will this pose a problem?
P.S : The modem have passed all tests under Dell Modem Help, it is an internal modem already installed in my computer when I receive it(Actiontec MD56ORD V92 MDC Modem)
Thank you for your kind help!
I own an Inspiron 4150.I have recently reinstall my OS(WINDOWS XP HOME), and I have reinstalled all the drivers and updated my BIOS system. However, I cannot create an internet connection using dial-up, below are the errors I received while trying to create a new connection using different methods:
1)When I use Control Panel->Network and Internet Connections->Network Connections->Create a new connection, I have the New Connection Wizard, but I cannot select "Connect Using a dial-up modem".
2)When I use Explorer->Tools->Internet Options->Connections-> "Add", this message appears "Cannot load Remote Access Connection Manager. Error 711: A configuration error onthis computer is preventing this connection. For further assistance, click more info or search Help & Support Center for this error number."
Then I proceed on to start the Remote Access Connection Manager under Services, but I receive this message "Cannot start Remote Acess Connection Manager on Local Computer. Error 5: Access Denied"
3)I've checked the properties of my modem, it is attached to COM 5. But under Device Manager-> Ports, I have only a Communication Port COM1. Will this pose a problem?
P.S : The modem have passed all tests under Dell Modem Help, it is an internal modem already installed in my computer when I receive it(Actiontec MD56ORD V92 MDC Modem)
Thank you for your kind help!
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Posted January 8th, 2004 21:00
Go here and read this the workaround is probably all you need http://support.microsoft.com/default.aspx?scid=kb;%5bLN%5d;329441 Somebody else on the forum had the same error message and the workaround worked for him.441
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Posted January 9th, 2004 03:00
Thank you for your reply. The solution on the website requires me to download SP1 Windows XP in order to solve the problem, but I cannot even connect to the internet using the Inspiron 4150, how can I download and install directly?441
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Posted January 9th, 2004 03:00
You will have to navigate to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP and delete the folders numbered 25 & 26, then reboot and your problem will be fixed.
you don't have to download anytthing that is why I said the workaround it is in the middle of the page
Message Edited by maggie99635 on 01-08-2004 08:26 PM
441
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Posted January 9th, 2004 12:00
oh! thank you so much! I've got the problem solved!
441
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Posted January 9th, 2004 15:00
That is great. That article can be confusing. Sorry I should have copied it to the thread instead of just referring to it.
DELL-BobT
3125 Posts
441
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Posted January 8th, 2004 20:00
jieqi,
Thank you for using the Dell Community Forum.
I found a web site that provides instructions on how to manually set up a modem connection. You may also want to look at this site explaining various modem number errors.