A while ago I reinstalled my op system on my desktop. When I did, I didn't have hard wired internet access, so I didn't worry about the Ethernet Controller. Now, my wireless adapter is beginning to fail and I have an Ethernet cord ready to replace it. But it won't accept it, I looked for the Ethernet Controller driver and it's listed under "Other Devices" and has a yellow "?" over it. Under properties it won't tell me its make or manufacture. Can you point me to the right driver, I looked and I'm not quite sure what I need for this. I have a Dell Desktop with Windows XPHome Edition Version 2002, Service Pack 3.
Enter your service code or select your system type and download the network drivers. I'd also advise to update all drivers while your there. Your system will thank you for keeping it's drivers up to date.
What model of Dell desktop do you have? For the Other Device, right-click on it, and go to Details tab, choose Hardware Ids from the dropdown and report back.
If it is a Dimension 4600, then you would have an Intel Pro 100 Ethernet NIC on the motherboard. The PCI device you listed matches - Intel Pro 100. If you go to the Drivers and Downloads page for the Dimension 4600 and go to Network, there is an Intel 10/100 LOM (LAN On Motherboard). It is here:
Please share the exact system model and operating system installed. Also, share the screenshot of the Device Manager with the Network Adapters and Other Devices expanded. Here are the steps:
Press the key combination Windows Logo key + R key to open Run dialog box.
Type in devmgmt.msc and click OK.
The Device Manager windows will appear.
Click on the sign next to Network Adapters and Other Devices to expand it.
Also, share the Hardware Ids of the device which has a bang in the Device Manager, this will assist me to identify device and its drivers. Here are the steps:
Open Device Manager.
Select your device and right click on it.
Click Properties from the drop down list.
Click Details and then click Device description button to select Hardware Ids.
Share the Hardware Ids mentioned under Value.
Please reply with the information, will take it further from there.
Yottabyte
139 Posts
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Posted February 16th, 2010 13:00
You should go here: http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml
Enter your service code or select your system type and download the network drivers. I'd also advise to update all drivers while your there. Your system will thank you for keeping it's drivers up to date.