Hi Shen,

In order to install the correct driver for the wireless card, you can check the card installed on your computer from 'Device Manager'

• Click on “Start” and right click on “Computer”.
• Click on “Manage”.
• Click on “Device Manager”.
• Under “Network adapters”/'Other Devices', you will find the wireless driver listed.  
• Click on the link: http://dell.to/UsfklC
• Enter the Service Tag of your system and select the operating system.
• You will find the wireless driver under “Network”.
• Click on the wireless driver depending on the video card your system has. 
• Click on “Download File”.
• Select “For Single File Download via Browser”.
• Click on “Download Now”.
• Save the driver on your desktop.
• Once the driver is saved on desktop, right click on it and select “Run as administrator”.
• Install the wireless driver by following the on screen instructions.
• Restart your computer. 

Other way to check the wireless card on your computer is from the system configuration page from support website. You can click on the link: http://dell.to/137Ex95 

Enter the service tag and can check the wireless card shipped with your computer. Once you get the wireless card, install the appropriate driver from the instructions above. 

Please reply for further clarifications. 

Dear,

Thank you for your information.. work now =)

Regards,

Shen

Hi Shen,

I am glad that the issue is resolved.

Please feel free to get in touch in case you have any further questions. 

i am following same problems i installed drivers but wifi still not working 

please give some suggestions .plz

i am following same problems (e6330) i installed drivers but wifi still not working 

please give some suggestions .plz