When I'm in my office I either connect via wire or use a linksys wireless router to connect to the internet and have no problems. When I go home, however, I share my neighbors wifi connection. My girlfriend has an Apple that is a few years old and has no problems connecting and her daughter has a Dell that is a few years old as well and has no issues. I, however, have almost no connection at all. I can connect to the network, but my browser takes forever to load web pages if it does at all. Most times it tells me the connections was interupted or timed out. Checking email is slightly more productive but not much. The laptop came with a Dell Wireless 1395 WLAN Mini-card which I am assuming is just not up to the task of efficient work! Assuming this is correct, what are my options?? Can I replace the mini-card with something better, install an some other device to boost the signal, send the Dell card back and have them replace it with something that works better??? Currently have the Dell 1395 WLAN Mini-card.
First of all, this is not the preferred place to contact Dell; this is actually a user-to-user forum, so if you're looking to get in touch with a Dell rep, you'd do better to use the contact options under Support.
I'm not a Dell person- nor do I play one on TV:emotion-4: but I do know of a few things you could try. First of all, is the neighbor's router a wireless-G? Does it have the latest firmware? Have you made sure that your wireless card has the latest firmware? This is going to sound silly but have you tried it in different areas? I'm wondering if there might be some interference someplace. Wireless quality is one of those things that there are so many factors that affect it it's difficult to diagnose.... I know this because I work for a local ISP.
Also have the Inspiron 1525 with Dell Wireless 1395 WLAN Mini Card.
To answer Julz' suggestions:
I have checked that the driver is the most up to date one and it is - Software Version 4.170.77.13 - 22 May 2008, Driver Version 4.170.77.3 - 21 March 2008, The Dell Support Download site actually has a Driver version that is older than the one I've got!
When I move my laptop to a different room the problem still exists, so no change. When we moved the router (Netgear DG834GT 108 Mbps Super G™ Wireless ADSL Modem Router) onto my husband's desk (it's in his office and he'd prefer it not to be on his desk) the connection became only slightly stronger, but the laptop still doesn't get the strong connection one would expect.
My husband has a Dell Latitude D410 with Intel® PRO/Wireless 2915ABG Network Connection. When he sits next to me he has a perfect connection whilst my internet browser fails to connect!
I have now also posted this problem to Dell support as there doesn't seem to be an obvious solution to this problem.
We're looking into getting a new Router which supports (draft) N wireless connection, however it probably won't solve the problem as the Dell Wireless 1395 WLAN Mini Card does not support (draft) N anyway... but maybe the coverage of a new router may improve the signal... maybe?
You might check the device properties in Administrative Tools: Computer Management: Device Manager. If you double-click the device, look through the tabs for one that says Advanced or Settings. If you have a list of options, look for Power and change it to the maximum setting. Also turn off power management on the device. See if that helps.
kbremner
12 Posts
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0
Posted July 10th, 2009 09:00
No thoughts???