The default settings of Windows XP should allow you to connect to the cable modem and go. Make sure you turn the modem and computer off, turn the modem on, wait five minutes, connect the ethernet cable to the ethernet ports on the modem and your computer, then turn on your computer. The only thing you might have to change is if you previously used a dialup connection, open Internet Explorer and click on Tools > Internet Options, then click on the connections tab and make sure it is set to Never Dial a Connection.
What about configuring my network card? On the advanced tab, there are different propertys and values that can be changed. Anyway, I can't get a connection with my cable modem. I figure that my network card has to be configured properly because it works in conjuction with my modem.
What do you mean when you say "
I figure that my network card has to be configured properly because it works in conjuction with my modem." Does it work or doesn't it. As I said, the default settings should work. Did you change anything? If you go to Start > Control Panel > Network and Internet Connections > Network Connections and double click on the Local Area Connection, is the TCP/IP Internet Protocol listed in the list of items? If it is, select it and click on the Properties button. It should be set to Obtain an IP address automatically and to Obtain DNS server address automatically. After you OK your way out, you should be able to open a web browser like internet explorer and be on the internet.
After resetting the cable modem as described in my first reply, turn on the computer with the network cable plugged in to both the computer and the cable modem. Then go to Start > Run and type cmd then click OK. In the command prompt window that opens, type ipconfig /all then hit the Enter key. Write down the ouput from this command and post it in a reply to this message. We can then start our troubleshooting from there. Do not chnage any settings anywhere on your computer.
Under network connections, under LAN or high speed internet, listed is:
Local area connection
Connected
Broadcom 440x 10/100 integrated controller
I can't connect with my cable modem for some reason. Other than having obtain an IP address automatically and obtaining a DNS sever automatically, are there any other options to set? Now the broadcom 440x 10/100 integrated controller is my network adapter card. I haven't changed a thing. For the network adapter, under the advanced tab, the following things are set:
Property Value
802.1p QOS disable
flow control enable
speed and duplex auto
wake up capabilites wake up frame
Does anything need to be changed? What are these? As I said, I can't connect with my cable modem and I would like to know why.
Everything there looks good. You are getting an IP adddress from the cable modem and there should be no reason that you can't connect through the cable modem. Your cable IPS appears to be Comcast. It looks like you still have the dialup adapter connected. Did you change Internet Explorer options to Never dial a connection? Your dialup ISP appears to be AOL. AOL installs all kinds of stuff that I don't know anything about having never used AOL. There must be some way to disable the AOL connection if it occurs in your list of network adapters. I don't know the consequences of having the AOL connection present when trying to connect to a cable modem.
My cabe IPS is Comcast as I have a Comcast cable modem. The internet explorer connection is set to Never dial a connection. "I don't know the consequences of having the AOL connection present when trying to connect to a cable modem". I don't know either. I do know that I haven't registered my cable modem yet as if I try to install Comcast High Speed Internet, under account setup, for software installation, the progress bar goes to 16% and then stops. I get the following error message:
(01) 29308=Operation timed out. I'm doing the software download on a dial up connection. If I try to open up Internet Explorer with the cable modem, I get "A page can not be displayed" error.
You don't need to install any software for the cable modem connection work. In fact, installing the software often produces more problems. If you haven't registered the cable modem with Comcast yet, perhaps it is not yet activated. Call Comcast and make sure that they are getting a connection to your cable modem.
volcano11
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Posted February 23rd, 2005 00:00
The default settings of Windows XP should allow you to connect to the cable modem and go. Make sure you turn the modem and computer off, turn the modem on, wait five minutes, connect the ethernet cable to the ethernet ports on the modem and your computer, then turn on your computer. The only thing you might have to change is if you previously used a dialup connection, open Internet Explorer and click on Tools > Internet Options, then click on the connections tab and make sure it is set to Never Dial a Connection.
Steve