Hello all, I have an Inspiron 6000 that is a couple of years old. It was starting to get really slow, so I got some advice to re-install windows from the Dell provided windows CD. After I did this, my wireless connection no longer works. I am not sure what happened to it, but I don't even have the little computer with the signal coming out in the task tray anymore. I downloaded something off of Dell's site which I thought was the driver, but that didn't seem to work. Any help would be greatly appreciated. Thanks.
If you did not install the chipset drivers before installing other device drivers, you are likely to have problems. You may have to go into Device Manager and uninstall any devices that were installed before the chipset drivers were installed, then, with the chipset drivers loaded, try installing the devices. Sometimes this works, other times you have to start all over, reformatting, reinstalling Windows, then installing the drivers in the correct order.
It is best to get the drivers from the Dell download site as they will be the latest drivers.
Thanks for the info Steve, however, that didn't seem to work. I downloaded all the drivers and installed them in the order that link said to. I have a "Open Intel PROSet/Wireless" icon in my task tray with a red X on it. When I hover over it, it tells me "Driver is not installed." When I double click on it, I get an error message saying that "... Software was unable to detect a supported wireless adapter. Please, I am desperate. :-(
Are you sure you have an Intel Wireless nework adapter and not a Dell adapter? Are you absolutley, 100%, positively sure you installed the chipset drivers before even attempting to install other device drivers?
I am pretty sure I have the Intel one because when I look in the System Information window under Components->Network->Adapter, I see this entry: Name [00000010] Intel(R) PRO/Wireless 2200BG Network Connection. Here is the scenario I did. I re-installed windows. Then I downloaded and installed R155386.EXE which what I am assuming I needed for my wireless. That didn't seem to do anything, so then I posted my first message on this board. You responded to do them install in the order on this page: http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=4445CD1E370673B6E040A68F27282728&docid=3690A8CC21FAF290E040A68F5B281A12#1 That is what I did yesterday, the seventh step being the wireless network. That didn't seem to so anything, so I posted my next message. That is basically where we are at right now. So I used R114079.EXE for the chipset. I am running out of options. Thanks for sticking with this and trying to help. Damon
The last time, when you installed the drivers in the correct order, was this immediately after a reformat and reinstall of Windows? As I said in my first post, if you did not install in the correct order, then it is usually necessary to start over again completely because Windows is now too confused to correct itself.
OK, to answer your question, no, I didn't start over. So I read your latest post, and then went off and started over. Here is a problem that may be the reason, maybe not, but I forgot about this before. I start the computer, and when I am logged in, I insert the Windows CD and it pops up a menu. I click the buttons to "Update" Windows which this claims in recommended. I go through the process and it gets to installing Windows, after a few restarts. While it is installing Windows, I get a bunch of messages saying it can't get something from D:\i386, retry, cancel, browse. I click browse, and right there is the exact thing it is looking for, so I click retry and the same thing pops up. I click cancel to move on and it asks if I am sure, and for some of them, when I click I am sure, another message pops up saying if I cancel this, Windows may not work properly, do you want to continue? I click no and basically, I can't move on. So I go back and click yes. This happens with a lot of different things, which I can't remember now. I am not sure why this is happening. So I figured maybe I should boot up from the CD. I try it and it gives me the opportunity to repair a Windows Installation, which I choose. Then it asks for The Administrators password, which I have no idea what that is. I have 2 accounts on this computer, mine which has admin privileges, and my wifes which is a restricted account. My account is password protected, so I tried that password, and it didn't work. Should I be booting from the CD and repairing Windows that way? If so, how do I get by the Administrators password? Thanks again for you time. Damon
You need to do a clean install of Windows rather than updating it or repairing it. This involves reformatting the hard drive and reinstalling Windows. See the instructions at:
OK, I am conceding. I will back up all I need and reinstall windows from the Dell provided CD. However, I still have one problem. When I boot up from the CD is it still going to ask me for my Administration password? According to the site you gave me, that is only an XP Professional feature, and this is most definitely not Professional, so why does it ask me? And if it does, what password would I use? Thanks again, Damon
volcano11
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Posted January 22nd, 2008 02:00