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faithmusic

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15 years ago

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5756

June 26th, 2011 09:00

wireless setup help please???

I have the Inspiron mini 1012, and I had to re-format. I'm having problems connecting to my wireless router which was working before. I am using a NETGEAR router. I re-installed the OPERATING SYSTEM, REINSTALLATION CD RECOVERY MEDIA FOR MICROSSOFT WINDOWS XP HOME EDITION PRODUCT SERVICE PACK 3, but I did not install the DRIVERS AND UTILITIES CD. I've tried installing it but the laptop does not read the disk?

Can anyone help me out with this? What am I missing or what should I do?

Thanks.

  • PudgyOne

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    Posted June 26th, 2011 14:00

    faithmusic,

     

    The notebook system utility and the chipset drivers need installed first or the rest of the drivers will fail to install. How to Download and Install Drivers in the Correct Order

     

    I would try...

     

    Restoring Your Computer´s Software to the Factory Settings

     

    The longer method is...

     

    How To Restore or Reinstall Microsoft® Windows® on a Dell™ Computer

     

     

    Rick

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    Posted June 26th, 2011 14:00

    There is no Repair Option in the Windows Advanced Options Menu,

    Where should I go from here?

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    Posted June 26th, 2011 14:00

    Thanks Rick for getting back to me. This is a little confusing. Can you please tell me if I should reinstall windows or the utility cd? I'f it the utility cd, how would I do that? I've never worked with a dell before and it's a little confusing.

    Thanks.

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    Posted June 26th, 2011 14:00

    For some reason my laptop will not read the Driver and Utilitys CD. wHY IS THAT?

  • PudgyOne

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    Posted June 26th, 2011 14:00

    faithmusic,

     

    USB ports are controlled by the Noetbook system utility and the chipset drivers.

     

    Try system restore from the recovery partition.

     

    http://support.dell.com/support/topics/global.aspx/support/kcs/document?&docid=DSN_353562&isLegacy=true

     

     

    Rick

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    Posted June 26th, 2011 15:00

    I'm looking at my Device Manager window, and where it says "Other Devices" the list is in yellow:

    1. Audio Device on High Definition Audio Bus

    2. Ethernet Controller

    3. Network Controller

    4. SM Bus Controller

    5. Unknown device

    6. Video Controller

    7. Video Controller (VGA Compatible)

    Is this part of my problem???

  • PudgyOne

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    Posted June 26th, 2011 15:00

    faithmusic,

     

    You restarted the computer and tapped F8?

     

    Restart the computer and press F2 and enter the BIOS. Look for boot sequence. Make sure it set for removable devices before the HDD Hard drive. Save changes and exit.

     

    Does the computer find the drivers disk?

     

    Can you open the disk, start, my computer, drivers disk and open it that way? If so, then install the notebook system utility and the chipset drivers, then go down the list.

     

     

    Rick 

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    Posted June 26th, 2011 15:00

    No, my laptop does not see the drivers disk in my cd/rom. for some reason it is not seeing the disk, but it says my cd rom is working.

  • PudgyOne

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    Posted June 26th, 2011 15:00

    faithmusic,

     

    Yes, the drivers are not installed. Try reading THIS THREAD.

     

     

    Rick

  • PudgyOne

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    Posted June 26th, 2011 16:00

    faithmusic,

     

    It should do on the disk. The notebook system utility might be called system utility on the disk. Might be under utilities.

     

    Install the chispet drivers next.,

     

    Then go down the list and install them in order. Everything should start working. How to Download and Install Drivers in the Correct Order

     

     

    Rick