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MonkeyManx
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January 24th, 2008 17:00
Wireless USB (UWB)
Hello, I am having a lot of trouble getting Wireless USB on my XPS m1330. Yesterday I recieved my order for the Belkin 4-port wireless usb hub.
http://accessories.us.dell.com/sna/products/Cables_Hubs_Adapters/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A1237466
It did not come with the UWB dongle that enables wireless usb on my laptop. I called dell tech support 4 times to try and find the part I need. The user manual that came with the hub says that I should have "Dell Wireless 400 Host Wire Adapter" installed. The Dell representatives assured me that I really need "Dell Wireless 1490 Dual Band WLAN (802.11a/b/g,54Mbps) Mini Card, VOSTRO". Are they right? Is this wifi card going to enable me to use wireless usb? Does anyone know where I can get the "Dell Wireless 400 Host Wire Adapter"?
Message Edited by MonkeyManx on 01-24-2008 01:45 PM
http://accessories.us.dell.com/sna/products/Cables_Hubs_Adapters/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=A1237466
It did not come with the UWB dongle that enables wireless usb on my laptop. I called dell tech support 4 times to try and find the part I need. The user manual that came with the hub says that I should have "Dell Wireless 400 Host Wire Adapter" installed. The Dell representatives assured me that I really need "Dell Wireless 1490 Dual Band WLAN (802.11a/b/g,54Mbps) Mini Card, VOSTRO". Are they right? Is this wifi card going to enable me to use wireless usb? Does anyone know where I can get the "Dell Wireless 400 Host Wire Adapter"?
Message Edited by MonkeyManx on 01-24-2008 01:45 PM
MonkeyManx
45 Posts
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Posted January 24th, 2008 21:00
The xps m1330 CAN have UWB, however I ordered mine before it was an option. I tried to install the UWB Hub and it didn't work. If you go to the M1330 configuration page:
http://configure.us.dell.com/dellstore/config.aspx?c=us&cs=19&l=en&oc=DYCWTG1&s=dhs
Then click on the component that says "Bluetooth and Wireless USB" you can see how UWB is an option and you can order the M1330 with or without it. Furthermore I discovered that the UWB Module fits in WLAN slot. I found this in the m1530 manual:
Replacing the FCM or UWB NOTICE: Install the FCM or UWB in the WWAN or WPAN slot. Do not install an FCM or UWB in the WLAN card slot. Doing so may cause damage to your computer.
pjohnson008
2 Posts
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Posted January 24th, 2008 21:00
Can you confirm that you purchased the Dell Wireless 400 (optional) wireless USB card installed?If you did, the card is already installed. It must be installed in the WPAN slot which is labelled.MonkeyManx
45 Posts
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Posted January 24th, 2008 22:00
I do not have it already installed. After talking to 6 different dell representatives we determined that I need a Dell Wireless 400 USB mini card. Which is not listed for sale anywhere online or when I called dell parts. So I got the tech support rep to give me the part number so i can order it. When I called Dell parts they said they see the part but it is out of stock. And I cant backorder it because the part status is invalid or something. So Maybe I will call back tomorrow and bug them some more until i get my part!pjohnson008
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Posted January 25th, 2008 12:00
You either need for them to send you the version of the Belkin Hub that comes with an external dongle, or you need the mini card.I will be surprised if they send you the mini card since they do not sell it separately yet.MonkeyManx
45 Posts
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Posted January 25th, 2008 21:00
i wish they would sell it separately soon. It would be dumb to have usb dongle plugged in for wireless usb when i can just have it all built in. Maybe if i keep bugging them they will sell me the mini-card.MonkeyManx
45 Posts
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Posted February 6th, 2008 13:00
The Dell part number is: XK844
They said its out of stock so I couldnt order it, and they refused to let me backorder it.DELL-Chris B
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1109 Posts
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Posted February 6th, 2008 13:00
MonkeyManx:
Did you get this issue resolved yet? If not, what part number did they provide for the "Dell™ 400 Wireless USB Mini-Card"?
Thanks!DELL-Chris B
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1109 Posts
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Posted February 6th, 2008 14:00
MonkeyManx:
I checked internally and I'm showing Dell part number: HW399. Apparently the part number you were provided never shipped.
From what I can see, we do have part numbers available, so give Dell Spare Parts a call.
Let me know if you run into any roadblocks.
Thanks,markrossiter
2 Posts
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Posted February 6th, 2008 17:00
Hi Chris,
I tried searching for part number HW399 on the 'Parts and Upgrades for your Dell' page on dell.com, but nothing is found. (Neither is XK844).
Is it only available by phone? I'm planning on buying a M1330 from Dell Outlet, but none seem to come with the UWB option, so I'd like to know for sure that the UWB upgrade is something that I can order and install myself. I also want to know what it will cost.
Thanks,
Mark
volcano11
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27973 Posts
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Posted January 24th, 2008 20:00