soul eclipse,

Dell would not call you and want to take over your system to resolve any issues unless you called them for a computer problem and were expecting a call back. It's probably a good rule of thumb to not allow anyone to take control of your system unless you have a computer problem and contacted Dell  yourself.

thank you when he heard i had no money bye bye did not even say good bye

That's pretty funny, except that you know there is someone out there who would immediately say, "Oh, sure, take over my computer!"