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moximoxi1

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7 years ago

M

moximoxi1

21 Posts

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17310

April 12th, 2019 13:00

9020 missing SM bus controller

9020 missing SM bus controller

I have all latest updates for win 7 x64 ran the dell assistant found no drivers to update. i searched the forums found solution was to update the usb 3 drivers and it did not solve the problem

Thanks for your time

Tony

  • S

    speedstep

    11 Legend

    •

    46969 Posts

    13288

    0

    Posted April 12th, 2019 14:00

    You havent installed the INTEL USB3 driver or any of the other CHIPSET drivers.

    The best way to fix this is a few steps.

    You download the WINDOWS 7 CAB file for the 9020

    Model Platform ID Version Release Date Size Link

    Optiplex 9020 Windows7 MH44X A13 04/10/2018 894 MB Download Now

     

    https://downloads.dell.com/FOLDER04897211M/1/9020-WIN7-A13-MH44X.CAB

    You move the downloaded file into the DOCUMENTS Folder

    You download and install 7zip.

    https://www.7-zip.org/download.html

    You open the documents folder and RIGHT CLICK on the CAB file and from 7zip say EXTRACT HERE.

    You then go into Device manager and right click on the yellow ! and say update the driver from my machine instead of the internet.  It will ask you if you want to scan documents and sub folder and you say yes.

    Done.  You never have to do it again.

    Arch Category Device Description Previous CAB Current CAB Status
    x64 audio

    Realtek combined High-Definition Audio Driver

    		 ReleaseID: 4GGVY
    DellVersion: A10
    VendorVersion: 6.0.1.6068    		 ReleaseID: 4GGVY
    DellVersion: A10
    VendorVersion: 6.0.1.6068

    No Change
    x64 chipset

    Intel 8 Series Chipset Device Software Driver

    		 ReleaseID: 3664N
    DellVersion: A03
    VendorVersion: 9.4.0.1027    		 ReleaseID: 3664N
    DellVersion: A03
    VendorVersion: 9.4.0.1027

    No Change
    x64 chipset

    Intel(R) Rapid Start Technology Application

    		 ReleaseID: 26Y23
    DellVersion: A02
    VendorVersion: 3.0.0.1056    		 ReleaseID: 26Y23
    DellVersion: A02
    VendorVersion: 3.0.0.1056

    No Change
    x64 chipset

    Intel USB3.0 xHCI Driver

    		 ReleaseID: 5JFFN
    DellVersion: A05
    VendorVersion: 2.5.4.40    		 ReleaseID: 5JFFN
    DellVersion: A05
    VendorVersion: 2.5.4.40

    No Change
    x64 chipset

    Intel(R) Smart Connect Technology Application

    		 ReleaseID: 50C42
    DellVersion: A00
    VendorVersion: 5.0.10.2848    		 ReleaseID: 50C42
    DellVersion: A00
    VendorVersion: 5.0.10.2848

    No Change
    x64 chipset

    Intel(R) Management Engine Components Installer Driver

    		 ReleaseID: G1XKX
    DellVersion: A02
    VendorVersion: 10.0.1.1000    		 ReleaseID: 4J8MX
    DellVersion: A00
    VendorVersion: 11.7.0.1035

    Updated
    x64 communication

    Sunix Serial/Parallel Card Driver

    		 ReleaseID: KHW7P
    DellVersion: A00
    VendorVersion: 8.1.1.0    		 ReleaseID: KHW7P
    DellVersion: A00
    VendorVersion: 8.1.1.0

    No Change
    x64 input

    Dell Smartcard USB Keyboard Driver

    		 ReleaseID: CCHT0
    DellVersion: A00
    VendorVersion: 1.0    		 ReleaseID: CCHT0
    DellVersion: A00
    VendorVersion: 1.0

    No Change
    x64 network

    Dell Wireless 1540 Driver

    		 ReleaseID: TYJ5H
    DellVersion: A01
    VendorVersion: 5.100.82.112    		 ReleaseID: TYJ5H
    DellVersion: A01
    VendorVersion: 5.100.82.112

    No Change
    x64 network

    Intel I2xx/825xx 10/100/1000 Ethernet Network Drivers

    		 ReleaseID: RYMJ1
    DellVersion: A12
    VendorVersion: 20.2.0.0    		 ReleaseID: RYMJ1
    DellVersion: A12
    VendorVersion: 20.2.0.0

    No Change
    x64 network

    Broadcom 57XX/BACS Combined Package Driver

    		 ReleaseID: 7R4RM
    DellVersion: A00
    VendorVersion: 17.4.2    		 ReleaseID: 7R4RM
    DellVersion: A00
    VendorVersion: 17.4.2

    No Change
    x64 security

    Dell Data Protection | Hardware Crypto Accelerator (Network and Computing Encryption/Decryption Controller) Device Driver

    		 ReleaseID: GYV2D
    DellVersion: A01
    VendorVersion: V2.0.0.81    		 ReleaseID: GYV2D
    DellVersion: A01
    VendorVersion: V2.0.0.81

    No Change
    x64 security

    Dell Data Protection|Encryption

    		 ReleaseID: M03V6
    DellVersion: A10
    VendorVersion: v8.4.1/MasterInstaller 1.4.1.857    		 ReleaseID: M03V6
    DellVersion: A10
    VendorVersion: v8.4.1/MasterInstaller 1.4.1.857

    No Change
    x64 storage

    Intel Rapid Storage Technology Driver and Management Console

    		 ReleaseID: R4HDM
    DellVersion: A11
    VendorVersion: 13.1.0.1058    		 ReleaseID: R4HDM
    DellVersion: A11
    VendorVersion: 13.1.0.1058

    No Change
    x64 video

    Intel Graphics HD 4200/4400/4600/5000/5100/5200/5300/5500 Graphics Driver

    		 ReleaseID: YGF30
    DellVersion: A17
    VendorVersion: 10.18.14.4432    		 ReleaseID: YGF30
    DellVersion: A17
    VendorVersion: 10.18.14.4432

    No Change
    x64 video

    AMD Radeon R5 240,R7 250 Graphic Driver

    		 ReleaseID: 5VR9K
    DellVersion: A00
    VendorVersion: 15.201.2201    		 ReleaseID: 5VR9K
    DellVersion: A00
    VendorVersion: 15.201.2201

    No Change
    x64 video

    Nvidia Geforce GTX745, GTX750Ti Graphic Driver

    		 ReleaseID: KCPRC
    DellVersion: A00
    VendorVersion: 9.18.13.3266    		 ReleaseID: KCPRC
    DellVersion: A00
    VendorVersion: 9.18.13.3266

    No Change
    x86 audio

    Realtek combined High-Definition Audio Driver

    		 ReleaseID: 4GGVY
    DellVersion: A10
    VendorVersion: 6.0.1.6068    		 ReleaseID: 4GGVY
    DellVersion: A10
    VendorVersion: 6.0.1.6068

    No Change
    x86 chipset

    Intel 8 Series Chipset Device Software Driver

    		 ReleaseID: 3664N
    DellVersion: A03
    VendorVersion: 9.4.0.1027    		 ReleaseID: 3664N
    DellVersion: A03
    VendorVersion: 9.4.0.1027

    No Change
    x86 chipset

    Intel(R) Rapid Start Technology Application

    		 ReleaseID: 26Y23
    DellVersion: A02
    VendorVersion: 3.0.0.1056    		 ReleaseID: 26Y23
    DellVersion: A02
    VendorVersion: 3.0.0.1056

    No Change
    x86 chipset

    Intel USB3.0 xHCI Driver

    		 ReleaseID: 5JFFN
    DellVersion: A05
    VendorVersion: 2.5.4.40    		 ReleaseID: 5JFFN
    DellVersion: A05
    VendorVersion: 2.5.4.40

    No Change
    x86 chipset

    Intel(R) Smart Connect Technology Application

    		 ReleaseID: 50C42
    DellVersion: A00
    VendorVersion: 5.0.10.2848    		 ReleaseID: 50C42
    DellVersion: A00
    VendorVersion: 5.0.10.2848

    No Change
    x86 chipset

    Intel(R) Management Engine Components Installer Driver

    		 ReleaseID: G1XKX
    DellVersion: A02
    VendorVersion: 10.0.1.1000    		 ReleaseID: X37VM
    DellVersion: A01
    VendorVersion: 11.5.0.1020

    Updated
    x86 communication

    Sunix Serial/Parallel Card Driver

    		 ReleaseID: KHW7P
    DellVersion: A00
    VendorVersion: 8.1.1.0    		 ReleaseID: KHW7P
    DellVersion: A00
    VendorVersion: 8.1.1.0

    No Change
    x86 input

    Dell Smartcard USB Keyboard Driver

    		 ReleaseID: CCHT0
    DellVersion: A00
    VendorVersion: 1.0    		 ReleaseID: CCHT0
    DellVersion: A00
    VendorVersion: 1.0

    No Change
    x86 network

    Broadcom 57XX Driver/BACS Combined Package Driver

    		 ReleaseID: YM9NC
    DellVersion: A00
    VendorVersion: 17.0.2    		 ReleaseID: YM9NC
    DellVersion: A00
    VendorVersion: 17.0.2

    No Change
    x86 network

    Dell Wireless 1540 Driver

    		 ReleaseID: TYJ5H
    DellVersion: A01
    VendorVersion: 5.100.82.112    		 ReleaseID: TYJ5H
    DellVersion: A01
    VendorVersion: 5.100.82.112

    No Change
    x86 network

    Intel I2xx/825xx 10/100/1000 Ethernet Network Drivers

    		 ReleaseID: RYMJ1
    DellVersion: A12
    VendorVersion: 20.2.0.0    		 ReleaseID: RYMJ1
    DellVersion: A12
    VendorVersion: 20.2.0.0

    No Change
    x86 security

    Dell Data Protection | Hardware Crypto Accelerator (Network and Computing Encryption/Decryption Controller) Device Driver

    		 ReleaseID: GYV2D
    DellVersion: A01
    VendorVersion: V2.0.0.81    		 ReleaseID: GYV2D
    DellVersion: A01
    VendorVersion: V2.0.0.81

    No Change
    x86 security

    Dell Data Protection|Encryption

    		 ReleaseID: M03V6
    DellVersion: A10
    VendorVersion: v8.4.1/MasterInstaller 1.4.1.857    		 ReleaseID: M03V6
    DellVersion: A10
    VendorVersion: v8.4.1/MasterInstaller 1.4.1.857

    No Change
    x86 storage

    Intel Rapid Storage Technology Driver and Management Console

    		 ReleaseID: R4HDM
    DellVersion: A11
    VendorVersion: 13.1.0.1058    		 ReleaseID: R4HDM
    DellVersion: A11
    VendorVersion: 13.1.0.1058

    No Change
    x86 video

    Intel Graphics HD 4200/4400/4600/5000/5100/5200/5300/5500 Graphics Driver

    		 ReleaseID: N6P66
    DellVersion: A17
    VendorVersion: 10.18.14.4432    		 ReleaseID: N6P66
    DellVersion: A17
    VendorVersion: 10.18.14.4432

    No Change
    x86 video

    AMD Radeon R5 240,R7 250 Graphic Driver

    		 ReleaseID: 5VR9K
    DellVersion: A00
    VendorVersion: 15.201.2201    		 ReleaseID: 5VR9K
    DellVersion: A00
    VendorVersion: 15.201.2201

    No Change
    x86 video

    Nvidia Geforce GTX745, GTX750Ti Graphic Driver

    		 ReleaseID: 9RFNR
    DellVersion: A00
    VendorVersion: 9.18.13.3266    		 ReleaseID: 9RFNR
    DellVersion: A00
    VendorVersion: 9.18.13.3266

    No Change


  • M

    moximoxi1

    21 Posts

    13281

    0

    Posted April 12th, 2019 17:00

    Thank you again speedstep that fixed it

  • H

    Hammodi

    1 Message

    1008

    0

    Posted April 6th, 2023 00:00

    Thanks man but what if i had windows 10.How can I fix the problem

     

  • CD

    Chino de Oro

    11 Legend

    •

    8458 Posts

    •

    46451 Points

    996

    0

    Posted April 6th, 2023 02:00

    Download and run this driver

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