Attachment uploads are currently disabled. This is a temporary situation and will resume as normal in the coming days.
UNSOLVED
dell vrtx gpu
Hello everyone I am mounting a Dell vrtx tower with 4 m630 blades for now but I encountered a problem with the graphics card and when I start the chassis the card activates without problem but after a few minutes that I have connected the screen it deactivates automatically, .. can someone help me solve my small problems. thank you
DELL-Chris H
7 Practitioner
•
9682 Posts
•
48046 Points
1888
0
Posted May 12th, 2020 07:00
Zhadit,
Would you confirm the function you intend for the GPUs, also if you remove one of the GPUs does either work indiviually?
Let us know.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!Dell-DylanJ
6 Operator
•
2924 Posts
1859
0
Posted May 13th, 2020 15:00
I can't comment on that. I can't say that's not the problem. However, if insufficient power is the problem, the chassis logs should be able to pick that up within either the dumplogs or racdump output.
Without those logs, verifying the card health in another system and confirming slot health with another card would be my next steps. I'd also recommend making sure that the chassis' firmware is up to date, as well.
Dell-DylanJ
6 Operator
•
2924 Posts
1825
0
Posted May 14th, 2020 13:00
Only other thing I can think to offer is the VRTX manual, page 211 covers mapping PCIe devices. This would rule out the firmware and process, I wouldn't think you'd have 2 failed GPUs. I'd suspect the PCI slot and continue troubleshooting around that.
Dell-DylanJ
6 Operator
•
2924 Posts
1910
0
Posted May 11th, 2020 10:00
Hi Zhadit,
I'm not understanding you when you're saying that the card is activating and deactivating. Could you clarify? Are you seeing any errors in the chassis logs?