Help

Start a discussion
UNSOLVED

stevendt

updated

20 years ago

S

stevendt

24 Posts

0

5385

October 13th, 2006 15:00

Poweredge 4400 Raid Problem

Hi,
 
I have a poweredge 4400 with built in PERC 3/DI, currently it is set to SCSI rather than RAID although I'm sure that I have previously had it set to RAID and successfully passing the POST. However, when I enable RAID now the system fails, it passes most RAID self tests until it reports
 
"Controller Kernal Self Tast Failed", the detailed report says
 
Parameter eePROM / key checks failed
BIOS not installed
 
Then it can't see any disks attached to the controller.
 
Other than a totally failed card, can anyone suggest how I might be able to correct this problem ?
 
regards
Dave
 
  • S

    stevendt

    24 Posts

    193

    0

    Posted October 13th, 2006 15:00

    Sorry, I should have said that I have also just upgraded the BIOS and ESM versions to the latest on the Dell site, don't know if this might be related ?
     
    regards
    Dave
  • S

    stevendt

    24 Posts

    193

    0

    Posted October 15th, 2006 14:00

    OK - answering my own post, but it might help someone else !
     
    Root cause of the problem was that the Service Tag field had been lost, not sure if it was as a result of the BIOS upgrade which I did but that is what stoped the PERC from passing the POST. Eventually found the right ASSET.COM utility (there seems to be a few and not all work with a PE4400) to put the Service Tag back and all is well, RAID fully configured and runs fine,
     
    regards
    Dave
     
     

Dell Support Resources

Latest Solutions

View More