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binu thomas
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October 2nd, 2014 12:00
MD 3000 Virtual Disk Failed
Hello,
we have MD3000 attached to a dell poweredge server which host our mail archival solution. looks like the drives are failed on the drive and virtual drive is in failed state. Recovery guru initially showed 2 disk failure but we powered off the server & storage and reinserted those drives. now Recovery guru shows only one affected physical disk but when i got to physical disk tab in MD manager it shows one disk as failed and the other "needs attention". the powervault is out of warranty and unable to renew the warranty as it is EOL. is there a way i can retrieve the data if we replace both disks. i have seen couple of posts mentioning about using the revive command but i am unsure whether it will destroy the data.
can someone please help.
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DELL-Sam L
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Posted October 3rd, 2014 06:00
llo binu Thomas,
First thing that you need to know is that it is not good to power down the MD3000i with failed drives and reinsert them as you can do that with the MD3000i up & running. Second is since you have one drive that is failed then you should replace that drive first & see if the virtual disk can rebuild 100% successfully if so then on the second drive that failed you can replace it once the first drive finishes rebuilding. Now did you have a hotspare drive configured in your MD3000i? Also with the virtual disk being failed if you replace the drive & it rebuilds then you should be able to get the virtual disk to come back to a degraded state. If you can get the virtual disk to a degraded state then you should be able to get it to an optimal state after the second drive replacement. Now you can use the revive command to see if you can get the virtual disk back online, but I would only do that if the virtual disk doesn’t go to a degraded state after the first drive has been replaced & has rebuilt 100%. Here is a link to the CLI guide & if you look on page 163 it explains how to run the command. ftp://ftp.dell.com/Manuals/all-products/esuprt_ser_stor_net/esuprt_powervault/powervault-md3000i_Reference%20Guide2_en-us.pdf
Please let us know if you have any other questions.