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adrian.cunnelly
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November 4th, 2016 06:00
md3600f controller WARN: Controller entering SODReboot lockdown state..
Can somebody assist me this error on md3600f, controller WARN: Controller entering SODReboot lockdown state..
:
Send for Service Interface or baud rate change
03/27/13-16:28:30 (tRAID): NOTE: Set Powerup State
03/27/13-16:28:30 (tRAID): SOD Sequence is Normal, 0 on controller A
03/27/13-16:28:30 (tRAID): NOTE: Turning on tray summary fault LED
03/27/13-16:28:30 (tRAID): NOTE: SODRebootLoop- Limit:5 Cnt:5
03/27/13-16:28:30 (tRAID): NOTE: Flashing tray summary fault LED
03/27/13-16:28:30 (tRAID): WARN: Controller entering SODReboot lockdown state..
md3600f controller WARN: Controller entering SODReboot lockdown state..
I understand I need to issue the lemClearLockDown command. I can get to the shell login using the serial cable, but I do not know the username/password to login to the shell.
DELL-Sam L
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Posted November 9th, 2016 13:00
Hello adrian.cunnelly,
So for your error you are correct in that running the lemClearLockDown command will clear the error. Normally if the system was under warranty they all you would need to do is to make a call into support and they can remote into the system and run the command to clear the error. The password that support uses to get into the menu is only allowed to the support Analyst.
Please let us know if you have any other questions.