Hello tapestorageguy,

The service password is for dell’s use only just in case you get locked out of the unit and can’t get in they can login through the service account and reset the password.

Let us know if you have any other questions.

Hello Gary,

As Jun stated you can reset the admin password is from the OCP (Operator Control Panel) go to the Configure Menu. Then from within the configure menu you are going to want to select Save/Restore. Once in the save & restore menu then select Restore Passwords. This will restore all passwords back to factory password. The factory user name & password are: Username=Admin Password=Secure.

Please let us know if you have any other questions.

If a pin has not been set for the control panel then the default password can be reset by navigating to the Configure menu, then selecting the Restore Default menu and finally "Restore PSWDs" and confirming with OK. This restores the Admin password to its default of "secure" any User account password will be reset to no password.

Hi,

Does anyone knows the TL2000 service password/

Cheers

Hi

As we have locked the Admin account on a remote TL2000 can you provide the info to allow us to reset the account (access the system using the service account)

Thanks

Gary

Hi Gary,

The best thing to reset the admin password is to restore it from the GUI on the front panel by going to Configure then Save/Restore then Restore Passwords. Service password is exclusive for Dell use only.

I hope that helps.

Cheers,

Jun

If the password is locked, is there a way to unlock, I'm far from the site and I dont have asistence in site to help me.