
UNSOLVED
Graphics Card not Recognized
Hi,
I just got a new HD put into my Dell M6800.
My machine is:
Dell Precision M6800
3.7 ghz
16 GB
Win 10
AMD Firepro M6100
Problem now is that my graphics card driver is not showing up on the Device manager.
So I downloaded drivers from the Dell site and from the AMD site, but I'm getting the error each time:
173 AMD Software cannot proceed as no AMD graphics hardware has been detected
BUT the graphics card IS installed, and I had it checked when the drive was replaced.
It was working BEFORE the HD was replaced, so maybe the new Windows install has thrown up a problem?
Or something...
Can anyone suggest how I can troubleshoot this?
Thanks.
Responses (1)
Solutions (0)

Mary G
6 Operator
•
20095 Posts
110
0
Posted October 28th, 2022 06:00
Get the correct customized drivers from Dell downloads. You cannot install AMD's desktop drivers.
Support for Precision M6800 | Drivers & Downloads | Dell US