Hello Dell Community / Support,

I need assistance with an ownership transfer case that is currently blocking my warranty renewal.

**Device:** Dell Precision 7760
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**Current registration:** Sweden (under original retailer)
**Actual location:** Poland

**Situation:**
I purchased this workstation through a reseller in Poland and I hold a valid EU VAT invoice confirming the purchase. When I contacted Dell Sweden to renew the warranty (case reference: SR Online:Warranty Extend Upgrade-, handled by Teodor Pavlov), I was informed that:

1. The device is still registered under the original retailer in Sweden
2. Ownership must be transferred before any warranty renewal can be processed
3. I should complete the product registration via the Dell Sweden registration page

**The problem:**
- I attempted the registration but cannot identify the original company that first registered the device
- The Polish reseller I bought the laptop from is also unable to trace the original buyer
- As a result, the standard ownership transfer process is blocked, even though I am the legitimate owner with valid purchase documentation